Home » Blog » WASHING MASHINE » Troubleshooting the DC Code on Samsung Washers: Causes, Solutions, and Prevention

Troubleshooting the DC Code on Samsung Washers: Causes, Solutions, and Prevention

Technically Reviewed by Oleg Chudnovski on Oct 28, 2025 | Written by Spark Service PRO Editorial Contributors

When you see the DC code on the Samsung washer, it means that the appliance has notified you about a problem that needs to be resolved. The Samsung washer DC code usually warns about an imbalanced load or excessive vibration during spin operation. In this guide, we'll focus on this error code and its probable causes. Additionally, we will provide you with a set of practical recommendations to help you address this issue and restore your washer to optimal working condition.

What the DC Error Code Means on a Samsung Washer and Why It Appears

The DC code on the Samsung washer can stand for either "Door Check" or "Drain Check," depending on the model. When the washer displays this error code, it can indicate several possible issues:

• Unbalanced Load: The primary reason for a DC code is an unbalanced load from a Samsung washer. Failure to distribute the clothes and other items evenly in the drum may cause excessive vibration, which damages the appliance and creates safety risks for its users. This is why the warning signal appears.
• Overloading: Some people tend to underestimate the actual weight of the laundry they are placing in the drum. Try removing some of the heaviest items to see if the error will disappear.
• Drain System Problems: A blocked drain or malfunctioning pump can sometimes cause the washer to mistakenly detect an imbalance, displaying an error message with a DC code.

It is best not to try fixing the pump unless you have relevant experience and qualifications. All the other issues can be solved with minimal effort.

Book Online and Save $30 fixappliances.ca 1-888-242-0777 Use Coupon →

How to Fix the DC Error Code on a Samsung Washing Machine

Depending on the root cause of the issue, there are several potential solutions for the Samsung washer DC code fix:

• To address the unbalanced laundry issue causing a DC error code in your Samsung washer, simply redistribute the load evenly within the drum. This quick fix often resolves the issue, allowing you to continue the washing cycle without further interruptions.
• If your washer is overloaded, reduce the load by removing some garments. This can help prevent excessive vibration during the spin cycle, ensuring smoother operation.
• Damaged or worn suspension rods may need to be replaced to resolve the issue. Seek assistance from a professional technician or visit a Samsung-authorized service center for this repair.
• Ensure your washer is placed on a level surface and that there is no unbalanced spin in the Samsung washer. Adjust the levelling legs until the washer sits firmly and steadily on the floor without any wobbling.
• If the problem persists, check for obstructions in the drain system or faults in the draw pump. Removing any blockages or replacing the draw pump may be necessary to restore proper functioning.

If, after doing all of the above, you still see your Samsung washer flashing DC, try resetting it using the specified method outlined in your user manual.

Extra Tips and Maintenance Recommendations for Samsung DC Error

In case you haven't found a solution to your problem, here are some extra measures you can take:

• Before you start the repair or diagnostics, refer to the user manual of your Samsung washer. It provides model-specific instructions and outlines necessary safety precautions.
• The key to avoiding a situation like the Samsung top load washer DC code in the future is to make sure to distribute the clothes in the load by evening it all out inside the drum before starting a cycle. This helps prepare for the disturbance of the weight and prevents vibration.
• Regular maintenance of your Samsung washer must include cleaning the drainage system, checking the suspension rods, and ensuring the stability of the washer's position.

These measures will help you resolve the causes that are most likely to result in the display of the Samsung washer unbalanced code before minor issues can turn into serious problems.

Final Thoughts on Fixing the Samsung DC Error Code

The DC error code is often referred to as the Samsung washer unbalanced error. Remembering this will help you quickly identify what caused it to show up and perform all the necessary steps to address the issue. This should restore the washer’s ability to maintain its regular operation.

At Spark Service PRO, we’re available 7 days a week, and our team accepts online service requests 24 hours a day to ensure help is always within reach. Our Samsung authorized service technicians repair washing machines of any brand, size, or model, including both residential and commercial appliances, as well as gas and electric models. Our repairman can arrive on short notice to perform multipoint diagnostics and professional repairs.

Every repair is completed using OEM original parts and comes with a labour warranty of up to 1 year, so that you can feel confident in the quality of our work. Contact Spark Service PRO today at toll-free 1-888-242-0777 to request a free diagnostic if you choose to proceed with our repair and have your refrigerator fixed to perfect working order.