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Unraveling Samsung Washing Machine Error Code AE: Causes and Solutions

Technically Reviewed by Oleg Chudnovski on Oct 28, 2025 | Written by Spark Service PRO Editorial Contributors

Samsung washing machines, known for their advanced technology, may encounter error codes that require attention for uninterrupted performance. Let's explore the specifics of the AE error code, understand when it occurs, identify the responsible components, and provide practical solutions to address these issues.

When does the AE Error Code Occur?

1. The error code occurs again: The AE error code typically occurs when a water leak is detected during the washing machine's operation.
2. Possible causes:
   • Door lock issues (the AE error code often indicates problems with the lock mechanism, preventing the washing machine from securely closing and initiating a wash cycle). Possible causes include misalignment or damage to the door lock, faulty door lock switch or wiring, or electronic issues affecting its lock sensor.
   • Debris or Foreign Objects (foreign objects or debris around the door seal or in the door lock mechanism can interfere with proper door closure, triggering the AE error). Possible causes include accumulation of lint, fabric, or foreign objects in the door seal or lock area or blockage preventing the door from closing securely.
   • Faulty door seal (issues with the door seal, also known as the door gasket, can lead to poor sealing, causing the washing machine to display the AE error). Possible causes for this are wear and tear on the door seal or tears, cracks, or damage compromising the seal's integrity.
   • Door Hinge Problems (malfunctions in the door hinge mechanism can prevent the door from closing securely, triggering the AE error code). Possible causes for this situation are loose or damaged door hinge components or misalignment affecting its closure.
   • Control Board Issues (the control board manages various functions, including monitoring the door lock status. Issues with the control board can contribute to the AE error). This event could happen because of electronic failures within the control board or communication errors affecting the door lock sensor.
3. Faulty part: What parts of the washing machine are responsible for this error code?

Understanding the specific components of the error code is crucial for effective diagnosis and resolution.

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How to Fix AE Error Code?

Check for Visible Leaks:

• Inspect the washing machine for any visible leaks during operation.
• Pay attention to the hoses, connections, and the area around the door seal.

Examine Hoses and Connections:

• Inspect the inlet and outlet hoses for signs of damage, cracks, or loose connections.
• Tighten loose connections or replace damaged hoses.

Inspect the Door Seal:

• Check the gasket for any visible damage, tears, or misalignment.
• Clean it to ensure a proper seal during operation.

Verify Water Inlet Valve:

• Examine the water inlet valve for any signs of leaks or malfunctions.
• Replace the valve if it is damaged or not functioning properly.

Run a Test Cycle:

• After performing the checks and potential fixes, run a test cycle to observe the machine's performance.
• Monitor for any recurrence of the AE error code.

Regular Maintenance:

• Conduct regular maintenance checks to ensure hoses, connections, and seals remain in good condition.
• Clean the door seal and check for any debris or foreign objects that may affect the seal.

Professional Assistance:

• If the error persists or if you have concerns about the water inlet valve or other components, please contact a Samsung-authorized professional for assistance.
• Technicians can conduct a thorough diagnosis and address more complex issues.

Conclusion of Samsung Washing Machine Error Code AE

The AE error code in Samsung washing machines indicates a water leak concern that requires prompt attention. By following the troubleshooting guide outlined, you can easily diagnose and resolve issues related to damaged hoses, connections, door seals, or water inlet valves. Regular maintenance practices and prompt attention to error codes contribute to the longevity and reliable performance of the washing machine.

You are also always welcome to call Spark Service PRO at 647-503-6655 and ask for professional help if you need it.