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Common Reasons Why Samsung Refrigerator Is Leaking Water

Oleg Chudnovski, CEO

Technically Reviewed by Oleg Chudnovski, CEO on Apr 08, 2024 | Written by Olga Larina

In this article…

Samsung is one of the most widely spread electronics companies in the world. Its kitchen and laundry home appliances are in almost every Canadian house. Samsung refrigerators are also not excluded. Though their quality is high enough, the problems can also happen. You can face certain most common problems with the fridge, such as the refrigerator making a loud noise, the fridge leaking water, the fridge not cooling, and others. You can read our tutorial on Samsung refrigerator problems and troubleshooting. One of the often observed problems is the Samsung refrigerator leaking water.

Fixing Samsung refrigerator leaks requires precision—simple repairs for loose parts, yet replacements for issues like a cracked water tank or a frozen defrost drain ensure long-term reliability. Additionally, damaged door seals or faulty water inlet valves can contribute to leaks, necessitating thorough inspection and appropriate action. Other potential causes of leaks include blocked or clogged drain tubes, as well as damaged or worn-out gaskets around the doors.

Oleg Chudnovski, CEO

In our opinion, you can try to define and solve the fridge problems by yourself, but it’s not reasonable. Many troubleshooting issues require special knowledge and skills. In this case, you can contact professional refrigerator repairmen in Fix Appliances CA. With more than 18 years of experience in repairing and maintaining Samsung home appliances, you will receive the best services as soon as possible.

Samsung Refrigerator Leaking Water: Common Reasons & Troubleshooting

Samsung refrigerator leaking water

The refrigerator is one of the most important kitchen appliances and the one that is running all the time. Thus, it’s sure to work properly. You don’t care too much until you deal with the issue. When your Samsung fridge leaks water, first, it’s necessary to discover the reason and the place of the leak.
It’s not easy to determine the source of the leaking, but the leaking itself can be alarming for serious potential damage. Upon our Samsung experts’ experience, we detect the most common reasons that simplify troubleshooting why Samsung refrigerators leak water:

Refrigerator Leaking Water Into The Fridge

If you find your fridge leaking water inside a freezer, give particular attention to the following reasons that result in leaking.

  • Water Filter:
    The water filter could present issues if it’s not properly installed on the filter housing. Improper fitting may lead to water leakage. Additionally, the water filter head might be cracked, or the seal could be torn or missing. In such instances, carefully examine the water filter head and housing for any cracks or damages. If any are found, replace either the head or the housing accordingly.
  • Condensation Issue:
    Condensation tends to accumulate on all surfaces within the refrigerator. When it reaches a certain level, it starts dripping. Additionally, you may observe moisture on the refrigerator’s sides if you often transfer warm items directly from the stove. However, the primary cause of condensation is typically outside air entering through a worn gasket on the refrigerator door that isn’t sealing properly.
  • Refrigerator Water Reservoir
    Water tank assembly can be the place where you can find out leaking. You should inspect the water tank assembly for any leaks. But remember that it will be hard to find if the leak is too small. If you managed to discover a leak, replace the water tank. Do not try to adhere to the water tank with glue, as it’s dangerous.

Refrigerator Leaking Water On Floor

  • Water Inlet Valve:
    The problem can be detected in the dispenser when the water inlet valve opens to supply water to it. If the water inlet valve is cracked or has a loose fitting, water will drip from the valve. Here, observe the water inlet valve for any cracks. Don’t forget to ensure it is tightly secured to the water supply line.
  • Ice Maker Water Line:
    Besides, be sure to watch out for the water lines and water inlet valve connections at the back of the fridge freezer. They could be loose. Check and confirm that the connections are tight and are not the reason for leaking. If they are not, tighten them or contact us for some professional advice on what to do.
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Refrigerator Defrost Drain Clogged

  • Defrost Drain Clogged:
    If you discover water pooling in your crisper drawers or observe your refrigerator leaking water onto the floor, it may be due to a blocked defrost drain. Self-defrosting fridges are equipped with a drain tube that channels excess water into a drain pan. Once in the pan, the water should evaporate. However, if the drain tube becomes obstructed, the water will accumulate and eventually overflow, leading to a leakage issue.
  • Defrost Drain Frozen:
    The other thing is the defrost drain is frozen. In this case, the water will overflow the drain trough and drip down to the bottom of the compartment. Here, you should inspect the defrost drain if it’s frozen. If yes, thaw the ice (flush with hot water to ensure it is clear of debris).
  • Drain Pan:
    One more thing is a rubber drain cap that can be cracked. In this case, it needs replacement. When a refrigerator leaks water outside, it can be due to excessive humidity as it accumulates in the drain pan and overflows onto the floor. On hot days, the extra moisture in the air can add more to the water that is already in the refrigerator and, of course, can result in leaking. Emptying the drain pan can help with the evaporation process and avoid leaks on these hot days. Therefore, try to keep the kitchen temperature with air conditioning to lessen water accumulation in your fridge. If the kitchen is getting warmer, check the drain pan occasionally and empty it if necessary to avoid leaking.

However, if you discover that the drain pan is cracked, it will leak water as the defrost cycle runs. Thus, it should be replaced.

Samsung Refrigerator Not Level Front to Back

Another reason a Samsung refrigerator leaks water that we can’t mention is improper levelling. A correctly “levelled” refrigerator is not level from front to back. Refrigerators are designed so that the front has to be slightly higher than the back. First, this helps the doors to close by themselves, and, secondly, helps with draining. If the fridge isn’t levelled properly, it has to work harder to keep cool. It leads to the accumulation of extra condensation around the condenser coils and results in leaking water on the floor.

The levelling is not a hard process; you can do it yourself. The legs of your Samsung refrigerator are underneath its front end. You should rotate the legs left or right until a carpenter’s level reaches the correct height.

Professional Help to Fix Water Leaks From Samsung Refrigerator

Fix Appliances CA has approximately 20 years of experience in Samsung refrigerator repair and maintenance. We helped thousands of our customers and received positive reviews on solving problem issues with the fridge. Experts at Fix Appliances CA are constantly improving their skills and can cope with any issues, even with the latest Samsung refrigerator models. Our qualified specialists are always prepared to provide you with the best Samsung refrigerator maintenance and repair service with no delay.

Our customer representative support team is at your service seven days a week to answer your questions and make an appointment with Samsung fridge repairmen around your schedule. Don’t hesitate to contact us by phone at 888-242-0777 or online now! You can find our services in Barrie, Mississauga, Ajax, Toronto and any other GTA areas.

Your favourite Samsung kitchen appliance is in good hands, and you’ll enjoy the professionalism and qualifications of our specialized fridge technicians. Our well-done job won’t disappoint you. Call us immediately to receive qualified aid if you have any Samsung refrigerator concerns.

Oleg Chudnovski, CEO

Oleg Chudnovski is the owner of Fix Appliances CA. His company serves as an authorized repair centre for leading manufacturers in Toronto and the Greater Toronto Area (GTA), including Panasonic, Fisher and Paykel, LG, Samsung, Dacor, among others. Oleg leverages his daily experience to assist technicians and clients in addressing repairs of any complexity.

Date of page creation: December 21, 2023

Page update date: April 08, 2024

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Top Frequently Asked Questions

If you notice water leaking inside the freezer, it could be due to issues with the water filter. Ensure the water filter is properly fitted on the filter housing, check for cracks or tears in the filter head or seal. Additionally, condensation caused by a worn gasket or warm items transferred directly from the stove might contribute to the issue.
If water is leaking on the floor, inspect the water inlet valve in the dispenser for cracks or loose fittings. Check the water lines and water inlet valve connections at the back of the fridge freezer for any looseness. Clogged defrost drains or a frozen defrost drain can also lead to water leaks, and these issues should be addressed promptly.
Yes, a clogged defrost drain can lead to water leaks in the crisper drawers or on the floor. Self-defrosting refrigerators have a drain tube that, if clogged, will cause water to overflow and potentially lead to leaks. Thawing the ice in the drain or checking for a cracked rubber drain cap may be necessary to resolve the issue.
Improper leveling can indeed cause water leaks in Samsung refrigerators. If the fridge is not level from front to back, it may accumulate extra condensation around the condenser coils, resulting in water leaks on the floor. Proper leveling, with the front slightly higher than the back, helps with automatic door closure and drainage.
While some issues like checking for loose connections can be done by the owner, certain troubleshooting and repairs may require professional assistance. Fix Appliances CA, with over 20 years of experience in Samsung refrigerator repair, offers qualified specialists to address various refrigerator concerns, ensuring prompt and reliable service. If in doubt, seeking professional help is recommended to avoid potential damage.


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