FAQ: Frequently Asked Questions
If you haven’t found a solution to your question, don’t hesitate to reach out to us, and we will promptly solve your problem ASAP! Our team is here to assist you and provide the expert help you need to address any appliance issues you may be facing.
Which types of appliances do you provide repair, replacement, and installation services for?
Fix Appliances CA offers fast and efficient repair, replacement, and installation services for various home and light commercial appliances. Whether you need assistance with refrigerators, wine coolers, freezers, ice makers, dishwashers, washers, dryers, stoves, ovens, cooktops, ranges, microwaves, range hoods, or outdoor gas grills, our expert technicians are well-equipped to handle them all. With expertise in over 90 leading appliance brands, we save you the hassle of dealing with multiple appliance service providers from different manufacturers, providing a one-stop solution for all your appliance needs.
What should I do when my appliance breaks?
If your appliance starts making loud and strange noises or stops working altogether, don’t worry. Contact our team of professional technicians either by phone or by submitting a quote online, and our friendly representatives will promptly schedule a convenient time for a visit. We take pride in mainly offering same-day repair services for customers all over Toronto and the GTA areas, ensuring that your appliances promptly get the expert attention they need.
What is the price for appliance repair service?
The cost of appliance repair services varies depending on the type of appliance and the complexity of the work required. Our prices start from $99. Rest assured that we come fully prepared with all the necessary replacement parts in our truck, ensuring that you won’t have to wait too long for the repair to be completed. We are dedicated to fixing your appliance quickly and providing efficient and reliable service.
What does the appliance repair service include?
Our appliance repair services include a comprehensive diagnostics process to identify and determine the specific problem with your appliance. Depending on the nature of the issue, we offer either repair services or replacement services as needed to ensure your appliance is restored to proper working condition. Our skilled technicians are equipped to handle a wide range of repairs, providing you with expert solutions for all your appliance needs.
How long does it take the appliance to be repaired?
The duration of appliance repairs can vary depending on several factors, making it challenging to provide an exact estimate without a technician’s examination. Factors such as parts availability, the complexity of the issue, and the response time to your service call can influence the repair timeline. However, at Fix Appliances CA, we prioritize efficiency and customer satisfaction. In most cases, we strive to complete repairs within one day, ensuring your appliance is up and running as quickly as possible.
Do I have to use an authorized service center for appliance repair?
When your appliance requires repair, the question arises: do I have to use an authorized service center? The answer is not straightforward and depends on the terms of your warranty. However, there are compelling reasons to consider turning to an authorized service center for all your appliance repair needs. While the warranty may dictate your options, authorized service centers offer several advantages that make them a wise choice for reliable and efficient repairs.
Do you use factory-certified parts?
Yes, at Fix Appliances CA, we prioritize using specific parts recommended by the manufacturer for your appliance whenever possible. This often includes factory-certified parts, known for their superior quality and compatibility with your appliance. These genuine parts ensure that your appliance will function optimally and enjoy increased durability and longevity compared to generic parts. Our commitment to providing top-notch service means we always strive to use the best parts available to deliver lasting and reliable repairs.
How do I schedule a service call?
- Online Repair Scheduling: The quickest method is to schedule a repair online. When you fill out the form with your information and appliance details, we can immediately dispatch a technician to address the issue. This streamlined process saves time, eliminating the need to take notes during lengthy phone calls.
- Phone Contact: Alternatively, you can schedule a service call by contacting us at 647-503-6655. However, we recommend using the online form to ensure faster response times and more efficient service. By prioritizing online scheduling, we can focus on providing swift and effective repairs, ultimately serving you better. Regardless of your choice, we aim to deliver top-notch service for all your appliance needs.
How can I decide if my appliance is worth repairing?
At Fix Appliances CA, we employ the 50%-rule to help you make an informed decision. If the total cost of repairs exceeds 50% of the price of a new appliance, replacing it may be the better option. We understand that constantly investing in old appliance repairs can become costly in the long run. Sometimes, cutting your losses and investing more upfront for a new, reliable appliance is more advantageous, freeing yourself from recurring repair expenses. Our priority is guiding you toward the most practical and cost-effective choice for your situation.
Is it better to repair or replace appliances?
Determining whether to repair or replace your appliance depends on various factors, such as the appliance’s age, the severity of the breakdown, energy efficiency, existing warranty, and more. Making this decision can be challenging without expert guidance. Our skilled technicians are well-equipped to address all these considerations and assist you in making the best choice for your situation. By relying on our expertise, you can make an informed decision that ensures optimal performance, cost-effectiveness, and overall satisfaction with your appliance.
Appliance Repair Questions
What is the main problem with refrigerators?
The most common issue in refrigerators typically revolves around the water inlet valve. When the water pressure in this valve is too low, it may fail to close entirely when the power is shut off. Consequently, the valve will leak water into the icemaker, leading to an overflow of ice in the icemaker compartment. Addressing this water inlet valve problem is crucial to prevent potential water leaks and ice maker malfunctions, ensuring your refrigerator operates smoothly and efficiently.
Is it normal for my refrigerator to run constantly?
It is not normal for a refrigerator to run constantly, and this issue should not be overlooked. One potential cause of this problem is a faulty defrost thermostat, which can lead to a frost buildup, restricting the flow of cold air. Another possible culprit is the compressor. While modern compressors may run longer to use less energy, they should not run continuously. If you notice your refrigerator running non-stop, it’s essential to contact our professional team. We can determine whether a simple adjustment, professional repair, or essential maintenance is required to resolve the issue and ensure your refrigerator operates efficiently.
How do you know if your refrigerator compressor is bad?
While it’s natural to assume that a faulty compressor causes a malfunctioning refrigerator, many property owners have spent unnecessary money on new appliances or compressor replacements when the issue was entirely different. Diagnosing refrigerator problems accurately requires professional expertise. If your refrigerator is not running efficiently, it’s best to avoid assumptions and instead seek the assistance of our skilled technicians. With their expertise, they can accurately identify the root cause of the problem and provide the most suitable and cost-effective solution, ensuring your refrigerator is restored to proper working condition.
My refrigerator is leaking water, what should I do?
If you notice water leaking from your refrigerator, here are some initial steps to take:
- Inspect the Back Wall: Open your fridge and check the back wall for frost, ice buildup, or condensation. If any of these are present, there may be an issue with the drain trough or drain tube on the back wall of your crisper drawer.
- Check for Clogs: A clogged drain trough or drain tube can cause water to accumulate against the door gasket, leading to water droplets leaking out when the door is opened.
However, if you are uncertain about what to do or the issue persists, it’s best to avoid further complications and seek professional appliance repair services. Calling our expert technicians can help prevent more severe damages and ensure the proper resolution of the water leakage problem in your refrigerator. Our team is well-equipped to diagnose and fix the issue promptly, so you can rest assured that your appliance will be back in top condition.
How often should I do maintenance on my refrigerator?
Since your refrigerator operates 24/7, it deserves regular maintenance to ensure optimal performance and longevity. While some maintenance tasks may only need to be done once a year, you can also take daily maintenance steps to keep your refrigerator in top condition. Consistent maintenance is vital in preserving the efficiency and reliability of your appliance, making it more energy-efficient and extending its lifespan. Our team can guide you on the appropriate maintenance schedule and provide expert tips to help you keep your refrigerator running smoothly for years to come.
What are the main issues with washing machines?
Washing machines can encounter various common issues, including vibrating, leaking water, producing strange noises, not running, not spinning, and more. If you notice any of these problems with your washer, it may indicate underlying mechanical or electrical issues that require professional attention. Calling for professional help can help diagnose and address the problem promptly, ensuring that your washing machine is restored to proper functioning and preventing potential further damage. Our team of experienced technicians is equipped to handle a wide range of washer problems, providing reliable and efficient solutions to keep your laundry routine running smoothly.
Why isn’t my dishwasher draining?
A dishwasher failing to drain can result from various reasons, but many issues can be resolved through simple troubleshooting steps. However, hiring a professional technician is advisable to assess and fix the problem accurately. If your dishwasher is relatively new, it might still be covered by the manufacturer’s limited warranty. Alternatively, if a home warranty covers it, we will arrange for a trained service technician to inspect the dishwasher and address it effectively. Whether it’s a warranty claim or a regular service call, our team is committed to providing expert assistance and ensuring that your dishwasher operates flawlessly once again.
Why is my oven glowing, but not heating?
If your oven’s igniter glows red hot but fails to ignite the gas, there may be issues with the igniter or the gas valve. In such cases, you might need a new igniter or a replacement gas valve to rectify the problem. Gas appliances require specialized knowledge and skills for repair. At Fix Appliances CA, our gas fitters hold TSSA certificates, ensuring they are qualified to handle gas appliance repairs of any complexity. When dealing with gas appliances, it’s crucial to rely on professional technicians to guarantee safety and proper functioning. Our team is dedicated to providing expert solutions to get your oven heating efficiently again.
What is a common problem with a gas stove?
One of the most common issues with a gas stove is when a surface burner doesn’t light or requires multiple attempts to come on. This problem is often caused by debris that clogs the burner’s portholes, obstructing the gas flow. Regular burner cleaning is essential to prevent such issues and ensure smooth ignition. By keeping the burners clean and free from debris, you can maintain the efficiency and performance of your gas stove, ensuring that all burners ignite consistently and without any hassle. Our professional technicians can also provide expert cleaning and maintenance services to keep your gas stove in optimal condition.
What causes a gas oven to stop working?
When a gas oven fails to heat up, a faulty igniter or heating element is the most common culprit. The issue typically lies with the igniter for gas ovens, while electric ovens may have a problem with the heating element. In some cases, you may be able to replace the heating element or igniter yourself, but it’s crucial to turn off the power to the oven before attempting any repairs. However, to ensure a safe and accurate diagnosis of the issue and proper repair, it is best to contact our team of experts. Our skilled technicians can efficiently identify the problem and provide the necessary repairs to get your gas oven working flawlessly once again. Trusting the experts ensures your appliance is handled carefully, giving you peace of mind and a fully functional oven.