LG Fridge Problems and Repair
Technically Reviewed by Oleg Chudnovski, CEO on Aug 16, 2024 | Written by Fix Appliances CA Editorial Contributors
In this article…
- 5 Most Common LG Refrigerator Problems
- 1. Temperature Inconsistent
- 2. LG Fridge Making Noise
- 3. Water Dispenser Issues
- 4. LG Freezer Won’t Cool
- 5. Ice Maker Not Working
- 5 Basic Solutions to Troubleshoot LG Refrigerators
- 1. Temperature Inconsistent Solutions
- 2. LG Fridge Making Noise Solutions
- 3. Water Dispenser Solutions
- 4. LG Freezer Won’t Cool Solutions
- 5. Ice Maker Not Working Solutions
- Spark Service PRO — Yours Trusted Authorized LG Appliance Repair Centre
LG refrigerators are cutting-edge, contemporary appliances boasting advanced technology, yet occasional issues may arise. Whether they are too cold or hot, fail to defrost, emit excessive noise, experience leaks, or encounter malfunctions with the icemaker or water dispenser, here are some troubleshooting solutions.
If you don’t have the time or tools, call the LG Appliance Repair Service experts at Spark Service PRO, part of FIX Appliances CA Inc. We’re locally owned and operated and have almost 20 years in the industry. Plus, we warranty all parts and labour up to one year!
5 Most Common LG Refrigerator Problems
Are you experiencing LG fridge freezer problems? Is your fridge freezing your lettuce? Melting ice cream or making strange noises? Are you trying to figure out the problem so you can fix it yourself? Here is a brief overview of the problems and primary simple solutions that anyone can implement:
- Water leaks inside the LG refrigerator: Clean the drain line and check the door seals.
- Excessive noise: Level the refrigerator and clear fan obstructions.
- Insufficient cooling: Adjust temperature settings and clean condenser coils.
- Refrigerant issues: Contact our refrigeration technician for leak detection and repair.
- FF error code: Reset the PCB board or replace the freezer fan motor
- Water leakage: Clear the defrost drain system or replace the water valves
- Non-functioning linear compressor: Contact our LG centre for replacement options.
Below, you can find a more in-depth examination of the problems and detailed instructions for resolving them, whether they involve temperature, noise, or a water or ice dispenser issue.
1. Temperature Inconsistent
Maintaining the ideal temperature in the fridge and freezer compartments is crucial to prevent food spoilage. Cooling issues may arise from various factors, including the need for adjustments to temperature settings, potential malfunctions in the temperature control thermostat, condenser coils, condenser or evaporator fan motor, start relay, start capacitor or thermistor, temperature control board or main control board, or even the linear compressor.
2. LG Fridge Making Noise
Does your fridge hum, bang, or rattle and keep you awake at night? Unusual or loud fridge noises can indicate potential problems. Rattling, grinding, or squealing noises may be caused by the fan blades, evaporator or condenser fan motor, compressor, or water inlet valve. Bangs, thumps, or whistles often indicate a compressor problem.
3. Water Dispenser Issues
Is your water dispenser persistently dribbling? Is the water trickling slowly or not flowing at all? These issues may be attributed to a frozen or leaking water tube, a malfunctioning water inlet valve, a dispenser control board, or low water pressure. Some complications may also be intertwined with the ice maker or ice dispenser.
4. LG Freezer Won’t Cool
As the freezer is an integral part of the refrigerator, temperature and noise concerns are interrelated. However, if the unit fails to defrost, potential culprits include the defrost control board or thermostat, sensor or fuse, defrost timer or heater assembly, or the main control board.
A malfunctioning ice maker could be attributed to freezer temperature irregularities, water inlet valve problems, filter issues, low water supply pressure, assembly glitches, icemaker module concerns, door or icemaker switches, ice level control board, etc., or icemaker mould thermostat.
And, of course, according to our statistics for all warranty cases, the breakdown of the linear compressor is a frequent problem.
5. Ice Maker Not Working
The ice dispenser is interconnected with the water dispenser and icemaker. Consequently, if issues arise, they may be interlinked. Possible causes include problems with the dispenser control board or switch, auger motor, dispenser actuator, dispenser door motor or solenoid, ice bucket auger, or ice crusher blades.
5 Basic Solutions to Troubleshoot LG Refrigerators
Once you’ve identified the problem, you need to isolate the cause to determine if you can fix it or need to hire a specialist who knows how to fix it. Fixing some issues may be simple, while others require special skills, training, tools, and parts. Always check the manual for part location and maintenance or repair suggestions, too.
1. Temperature Inconsistent Solutions
The most frequent issues with LG refrigerators revolve around temperature concerns. Begin by inspecting and adjusting the settings to see if they are too high or low. Examine the condenser coils for any accumulation of dust or debris and clean them using a vacuum.
Ensure the condenser and evaporator fans are unobstructed and rotate freely. The motor may require replacement if it exhibits difficulty spinning or generates noise. Employ a multimeter to assess the continuity of each motor, replacing any that show a lack of continuity.
Another common problem is the start relay. Use a multimeter to check for continuity between the start and run terminal sockets. Replace the start relay if no continuity is present or a burnt smell is detected.
The temperature control thermostat manages the condenser and evaporator fan motors and compressor systems. Test the thermostat by adjusting it from the highest to the lowest setting or vice versa. If it clicks, it’s likely in good condition. If it does not click, use a multimeter to check for continuity and replace it if none is detected.
Two additional prevalent issues in LG refrigerator troubleshooting involve the start capacitor, which supplies start-up power to the compressor, and the thermistor, which monitors temperatures in the fridge and freezer. If the capacitor or thermistor fails, the compressor may struggle to start. Verify the condition of both using a multimeter and replace them if deemed defective.
While the linear compressor can be tested with a multimeter, if it leaks or requires replacement, it’s advisable to enlist the services of a licensed technician for the repair.
Although infrequent, the temperature control board should be checked with a multimeter if other components pass the test. If it is found to be defective, proceed with replacement. The same principle applies to the main control board.
2. LG Fridge Making Noise Solutions
When faced with a noisy fridge, the primary culprit is often a fan blade. Ensure that both the evaporator and condenser fans rotate freely. Replace the relevant motor if it exhibits difficulty spinning or emits squeaks and squeals.
The evaporator fan motor is another frequent concern in LG refrigerator repairs. If it produces excessive noise, especially when the refrigerator door opens, consider replacing it. However, if the noise remains constant when the door is opened, inspect the condenser fan motor and replace it if necessary.
Banging, gurgling, thumping, or whistling noises commonly emanate from a failing compressor. PAY ATTENTION: The ONLY LG-authorized technician must replace the compressor.
A noise during the icemaker’s filling process may indicate an issue with the water inlet valve. If the noise is louder than usual, mineral deposits may be the cause. In such cases, replacing the valve rather than attempting to clean it is advisable.
3. Water Dispenser Solutions
If water isn’t dispensing, disconnect the water tube at one end and attempt to blow through it. If no air passes through, it indicates a blockage with ice. Verify that the freezer temperature is maintained between 0°F and 10°F.
Faulty water inlet valves can cause another common problem. Test the continuity and replace the valve if defective. The valve requires a flow of 20 psi to operate, so water pressure is important.
A clogged water filter that can interfere with water flow should be replaced every six months.
The door switch prevents the flow of ice or water when the door is open. Check it for continuity and replace it if required.
Dispenser switches to control different functions in the dispenser system. If one component doesn’t work, test with a multimeter and replace it if there is no continuity. If all components fail, it is like a faulty dispenser control board.
4. LG Freezer Won’t Cool Solutions
Defrost and icemaker complications fall under freezer issues. If the defrost function is not working, use a multimeter to assess the defrost control board, heater, and thermostat. Alternatively, examine the defrost sensor with a fuse and test for continuity.
Another issue is the defrost thermostat. It monitors the evaporator coil temperatures and controls the defrost cycle. If everything tests out, check the main control board.
5. Ice Maker Not Working Solutions
If the ice dispenser isn’t working, test each dispenser switch for continuity. Inspect the dispenser actuator. If damaged, replace it. Ensure the auger motor spins and test with a multimeter. Additionally, verify that the dispenser door motor is receiving power. If not, consider replacing it.
The dispenser solenoid opens and closes the door flap. If it’s defective, replace it. If everything checks out, test and replace the dispenser control board.
Spark Service PRO — Yours Trusted Authorized LG Appliance Repair Centre
Refrigerators are complex electronic appliances. If you don’t have the time, skills, tools, or experience to maintain or repair your LG fridge, call Spark Service, part of Fix Appliances CA Inc. We’re your authorized LG appliance repair company in Toronto and the GTA.
Our highly skilled, factory-trained, certified technicians are the best in Canada and will handle all your LG fridge repairs, troubleshooting and maintenance services. Contact our friendly customer reps and schedule an appointment for today or when it suits your schedule!
Date of page creation: May 01, 2021
Page update date: August 16, 2024
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Frequently Asked Questions
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I have an LG French door refrigerator that has stopped cooling. All of the food I. The freezer had to be thrown away. It is not quite 6 years old. Is it worth it to repair?
Hello Lynne Gibbons,
Thank you for your question.
Indeed, in numerous instances, repairing the appliance is a worthwhile option. LG, for instance, offers a 7-year warranty on the sealed system (parts only) and a 10-year warranty for the compressor (parts only). To obtain more comprehensive information, kindly contact LG with the model and serial number, which can be found on the sticker inside your refrigerator.
I have an LSC23924SW/03 LG refrigerator. The ice maker stopped making ice about 5-6 months after i purchased it new and the water dispenser has only trickled from the very beginning. Are either problem covered by warranty?
Hello Richard Troilo,
Thank you for your question. The standard warranty for your purchase covers one year of both parts and labour, beginning from the date specified on your bill of sale. If you have any questions or require support related to your warranty, you can contact LG Electronics Canada’s customer service team at 1-888-542-2623. They will connect you with a representative who can address your queries.
If necessary, the LG representative can arrange for an LG-authorized service provider to come to your residence and provide the support the warranty covers. Our Fix Appliances CA company could provide LG-authorized service if you are within our service area.
My LG 3-door fridge with craft ice maker starts making hammering noises for about a minute. This happens 2 to 3 times.
Hello Georgy Styron
If your LG 3-door fridge with a craft ice maker is making hammering noises, it could be due to a few reasons. Here are some potential causes and suggestions for addressing the issue:
My refrigerator started making a noise like a fan is running. It stops when the door is opened. It is still under warranty. I live in Kenai Alaska so is there a qualified repairman in my community? Thank you for your advice and help with this problem.
Denyse
Hello Denyse Mitchell
I can offer you some general guidance on what you can do to address the issue with your LG refrigerator in the beautiful Kenai City of Alaska state:
Remember to provide your refrigerator’s model and serial number when contacting LG support or potential repair services. This information will help them assist you more effectively.
My LG refrigerator’s water dispenser is running non-stop. I switched to ice and it also continued to dispense ice. This is the second time this occurred in two years. The refrigerator was purchased new almost four years ago.
Hello Howard Barasch,
Considering that this is the second instance within a two-year period, there could be an underlying issue necessitating a more comprehensive inspection and, potentially, the replacement of components. If you are in our service area, it is recommended that you contact LG customer support or our authorized LG appliance repair service at Fix Appliances CA. The phone number is 647-503-6655
Moreover, contacting LG for assistance is particularly prudent if your refrigerator is still under warranty.
My LG LRYKC2606S refrigerator has a weird smell in both the refrigerator and freezer. It is making the ice taste and smell terrible. The water coming into the house and into the refrigerator taste fine. So, when I dispense water, it smells and tastes fine but the ice is absorbing the odor inside making the ice smell and taste terrible. What could be the problem? We have trouble shot everything that they have told us to. New air filter, new water filter, cleaned and wiped down everything with the baking soda solution, and there is NO bad food or opened food. Everything is sealed. We purchased 11/18/23 and was delivered 12/8/23. We completed all the steps required for dispensing ice and water upon delivery instructions and the ice has been fine until about 8 days ago. Tap water is fine, water coming out of the refrigerator door tastes and smells fine. Please help. We are getting nowhere via phone calls to LG.
Hello Tonda,
I would advise you to contact LG again and request that they send an authorized technician from another company.
Alternatively, you could hire an independent technician and ask them to provide you with an independent report for subsequent warranty repair by LG, as your refrigerator is still under warranty.
Ice cubes are formed, the tray rotates once and empties, it refills again and freezes but does not empty a second time, and further water overflows and leaks over the tray, eventually flowing over the outside edge of the ice collection box. Any thoughts on possible problems?
Many thanks in advance.
Hello Dick Lee,
After carefully reviewing the symptoms you described, I believe the primary issue likely stems from a malfunctioning or faulty ice maker sensor. This sensor is responsible for detecting when the ice tray is full and signalling the ice maker to stop the ice-making process and initiate the emptying cycle. If the sensor fails to detect the ice tray’s fullness accurately, it could lead to overfilling and subsequent water overflowing, resulting in the leakage you’ve experienced.
To address this problem effectively, we recommend scheduling a service appointment with an LG-authorized service repair technician if you are in our service area. Our technician will thoroughly inspect your fridge’s ice maker system, including the sensor, to identify any faults or malfunctions. Depending on the findings, they will either recalibrate the sensor, repair any damaged components, or replace it if necessary. Additionally, they will conduct a comprehensive check of the water inlet valve, the ice maker mechanism, and the water supply line to ensure optimal performance and prevent future issues.
Please don’t hesitate to contact our customer support team to schedule a service appointment at your earliest convenience.
Good morning, we have an LG LFC24789ST/02 refrigerator, purchased in 2020, that has ice forming in the bottom of the freezer compartment. We manually unplug and defrost the fridge in order to renove the ice, We have inspected the water drain pipe to the bottom drain pan, it is clear and no evidence of water in the drain pan. It seems to be defrosting automatically but the moisture/water ends up in the bottom of the freezer.
Suggestions??
Thankyou
Narry and Connie
Hello Narry and Connie,
We would suggest trying to inspect the defrost heater and thermostat. Typically, in our experience, these components are what cause this problem.
The defrost heater and thermostat are critical components of the defrost system. If the heater or thermostat malfunctions, ice may not melt properly, causing water to accumulate and refreeze.
If you’ve tried all these steps and the issue persists, it may be best to consult with a professional LG technician in your area for a more thorough diagnosis and repair.
Hi, we have a new LG French-door refrigerator Model # LRFCS25D3S /01.
We’ve been using it about a month and the “door’s open” alarm had been working loud and clear, but now we can barely hear it, if at all. We’ve unplugged the unit for several minutes and then replugged, but that didn’t change the situation.
Might you have any other suggestions?
Chris
Hello Chris,
It sounds like the “door’s open” alarm on your LG French-door refrigerator may have a setting that has changed, or there might be an issue with the alarm itself.
Some refrigerators have settings that allow you to adjust the volume of the door alarm or turn it off completely. Refer to your user manual to check if your model has this feature and ensure that the alarm is set to an audible level.
I have a 3 door (2 refrigerator and 1 pull out freezer) LG model.
A bottle seems to have stuck the freezer door from opening. I can ony pull out the freezer door by 1 inch.
Hello Jay,
It sounds like something inside the freezer is obstructing the door. Here’s a step-by-step guide to help you try to resolve this issue: