Our technician Oleg was great. He was on time and even called before his arrival. He was able to diagnosis the problem and make the repairs all in one visit which was very appreciated. He not only fixed the problems, but talked me through what was wrong and how it needed to be repaired. He also spent time to show me how to properly maintain the dryer myself. He was very tidy leaving no mess behind. I would highly recommend Fix Appliances to anyone.