After turning on my self clean oven it caught on fire and stopped working. I was sure that we would have to incur the cost of a new appliance but took the risk of calling for service first. Turns out this was a great decision. Oleg came promptly the day after my call, diagnosed the problem quickly and returned to complete the repair in just a few days. And the cost was more than reasonable! Will use this company for all my appliance problems in the future!