My LG front loading dryer started making a terrible screeching noise. I dreaded calling a repairman you pay for the hassle of a diagnosis only to learn you have to buy a replacement. It's never a treat, but it sure helps to have a good service experience! The "Fix Appliances CA" technician was punctual and professional. He diagnosed and explained the problem, gave an estimate, and replaced the idler pulley on the spot. I appreciated being able to use the promo coupon. I will definitely use them again.