8 Steps To Choosing A Good Appliance Repair Company in Ottawa

In this article…

• Step 1: Licensing & Authorization
• Step 2: Level of experience & technical skills
• Step 3: Check online for reviews
• Step 4: Response pace
• Step 5: Search by Appliance
• Step 6: Warranty
• Step 7: Costs for Repair Services
• Step 8: Method of Payment

Home appliances are an integral part of our daily routine and are great “helpers”. They make our lives easier and more convenient. When something goes wrong with any of them, you face the problem of how to choose the best appliance repair company. If you live in Ottawa, the problem is not to find an appliance repair service nearby, but you have too many choices. And there is always a challenge to separate the good company from the bad one.

You start looking for professionals who can provide repair services as soon as possible but are reliable at the same time. Fix Appliances CA is one of the most PRO and experienced companies in the Canadian appliance repair market. Today we prepared several tips based on our experience when choosing a good appliance repair company in Ottawa. It helps you do your research quicker, and you will surely find the best appliance repair company in Ottawa that satisfies your needs.

 Step 1: Licensing & Authorization

First of all, you should pay attention if a company you hire is licensed and insured. If they are not, it’s impossible to say for sure whether they repair your appliance or damage. Most home appliance repair companies have license numbers to be provided upon request. It won’t be difficult to verify this information. The other important thing is to be factory-authorized. It means that all repairmen went through the training course from the certified trainer on the appliance they are repairing.

Fix Appliances CA is an authorized appliance repair company in Ottawa on many brands, such as LG, Bertazzoni, Blomberg, Fulgor Milano, Falmec hoods, Fhiaba refrigerators, Panasonic, DCS Fisher & Paykel, Zephyr, Speed Queen Laundry, Cyclon Range Hood and others, and we are licensed for each name brand out of there, including Maytag, Samsung, Kenmore, Miele etc. The full information you can find on our brand page.

When booking an appointment for appliance repair services, you should ask about the following documents and certificates that every technician who fixes home appliances must have:

• Liability license – protects our customers from receiving bad-quality services at the fault of an unprofessional repairman.
• WSIB certificates – documents issued by the Workplace Safety and Insurance Board. It assures that the company is registered with the WSIB and guarantees that all required premium remittance and reconciliation forms have been filed. This protects the company financially if something goes wrong or the technician gets hurt while in your home.
• Gas license “TSSA” Technical and Safety Authority certificates give the right to work with any gas appliances, i.e., install, maintain, and repair.

When a home appliance repairman comes to your place, be sure that he has all the abovementioned documents to provide you with the best-qualified services in the most secure way.

Step 2: Level of experience & technical skills

The next step is to consider the experience of the company and the technical skills of its professionals when you choose. Frankly speaking, having many years of experience in the repair business is unnecessary, but most importantly, it learns every day. Other ones change the older appliances: newer and more contemporary emerge, and new technologies are implemented in all of them. And thus, sometimes, they are much different from the home appliances we had 10 or 15 years ago. Ask a company representative if its technicians go through education courses to be updated with the latest technologies.

Step 3: Check online for reviews

Their customers are the best people who can tell you about washer repair in Ottawa, dishwasher, dryer, refrigerator, range hood, microwave and Ottawa fridge repair repairmen. Another step is to verify the company’s rating with Google, Homestars, Yelp, Best in Ottawa and Facebook. Carefully study the reviews recorded on those websites. It will help you to choose the professional one. FIX Appliances CA continues to boast an impressive 5-star service record with Homestars. Besides, it is always useful to read all reviews from different sources on the provided appliance repair services.

Step 4: Response pace

Another thing to consider is how fast they respond when a client calls in case of an emergency. This is crucial because you may need your damaged appliance repaired immediately. But at the same time, you indeed have to wait for good service, but you shouldn’t have to wait for a week. Many companies, as well as Fix Appliances CA offer same-day appointments.

Step 5: Search by Appliance

When you search for appliance repair services, you must be sure that a company provides repair services for your type, model and brand of home appliance. You should proceed cautiously when you call for repair, maintenance or installation. Consider if a repair company has everything to support your home appliance, including spare parts from manufacturers to replace.

Step 6: Warranty

When you start looking for an appliance repair service, you should first check if it’s still under warranty. In this case, you will be limited to factory-authorized companies. But if your appliance is not under factory warranty, it’s necessary to find a company that provides a warranty on their services and the replacement parts. Our company offers a complete warranty from 3 months to one year. And pay attention to a Satisfaction guarantee (MUST BE) that will protect you if you are not satisfied with the job of a repairman, and your expenses on the services provided will be reimbursed.

Step 7: Costs for Repair Services

Prices differ from one company to another. Thus, keep in mind that all costs must be reasonable and justified. You should pay for nothing. In our opinion, receiving quick, quality and cheap services simultaneously is impossible. As a rule, you should choose the average market price for the services. By the way, Fix Appliances CA offers reliable prices recommended by authorized companies and are adjustable to the price policy of the companies.

Step 8: Method of Payment

We accept all types of payment methods, including debit and credit cards and cash. But be very attentive when you pay cash for your services. According to the Tax Policy in Canada, all customers pay taxes when purchasing goods and services. The amount of tax is added separately. At this point, the taxes guarantee that you receive quality services and assure you of the responsibility and legibility of the repair services provider.

When Choosing a Good Appliance Repair Company in Ottawa

In conclusion, remember that licensing and authorization, years of experience, warranty, and other key issues mentioned above are the necessary steps to the right choice and a successful appliance repair. For more info on how Fix Appliances CA in Toronto meets these requirements, don’t hesitate to contact us by phone at 888-242-0777 or by online request form, and we will be glad to discuss and offer our help with any home appliance you have.