8 Steps To Choosing A Good Appliance Repair Company Near Me

Technically Reviewed by Oleg Chudnovski, CEO on Aug 26, 2024 | Written by Olga Larina

In this article…

• Step 1: Licensing & Authorization
• Step 2: Level of experience & technical skills
• Step 3: Check online for reviews
• Step 4: Response pace
• Step 5: Search by Appliance
• Step 6: Warranty
• Step 7: Costs for Repair Services
• Step 8: Method of Payment

Home appliances are an integral part of our daily routine and are great “helpers”. They make our lives easier and more convenient. When something goes wrong with any of them, you face the problem of how to choose the best appliance repair company.

Are you based in Toronto, Mississauga, Ottawa, Oshawa or any other major city in the Great Toronto Area? Given the large number of advertiser repair companies, you will find it very difficult to find a good appliance repair service near you. It is always a challenge to separate the excellent company from the bad one.

You start looking for professionals who can provide repair services as soon as possible but are reliable at the same time. Spark Service PRO, part of Fix Appliances CA Inc., is one of the most PRO and experienced companies in the Ontario appliance repair market. Today, we prepared several tips based on our experience when choosing a good appliance repair company in a big city. Let us help you do your research quicker, and you will find the best appliance repair company that satisfies your needs anywhere near you.

 Step 1: Licensing and Authorization

In the first step, consider whether the company you hire is fully licensed and insured. If they cannot prove it, there’s a high chance of whether they repaired or damaged your appliance. Most home appliance repair companies have license numbers that can be provided upon request. It won’t be challenging to verify this information. The other important thing is to be factory-authorized. This means that all repairmen went through a training course with a certified trainer on the appliance they are repairing. For example, Spark Service is an authorized service centre for LG, Samsung, Bertazzoni, Panasonic, Fisher & Paykel, DCS, Blomberg and many more. The complete information can be found on our brand page.

When booking an appointment for appliance repair services, you should ask about the following documents and certificates that every technician who fixes home appliances must have:

• Liability license: Protects our customers from receiving bad-quality services at the fault of an unprofessional repairman.
• WSIB certificates: These are documents issued by the Workplace Safety and Insurance Board. They assure that the company is registered with the WSIB and guarantee that all required premium remittance and reconciliation forms have been filed. This protects the company financially if something goes wrong or the technician gets hurt on your home property.
• Gas license “TSSA”: Technical and Safety Authority certificates give the right to work with any gas appliances, i.e., install, maintain, and repair.

When a home appliance repairman comes to your place, be sure that he has all the abovementioned documents to provide you with the best-qualified services in the most secure way.

Step 2: Level of Experience and Technical Skills

The next step is to consider the experience of the company and the technical skills of its professionals when you choose. Having many years of experience in the repair business is unnecessary, but most importantly, it learns every day. Other changes have occurred in older appliances: newer and more contemporary appliances have emerged, and new technologies have been implemented in all of them. And thus, sometimes, they are much different from the home appliances we had 10 or 15 years ago. Ask a company representative if its technicians go through education courses to be updated with the latest technologies.

Step 3: Check Reviews Online

Actual customer experience is the best way to learn about washer repair in Toronto, dishwasher check in Ottawa, dryer replacement in Barrie, or range hood installation in Etobicoke. Therefore, you must first check out ratings and reviews on Google, Homestars, Yelp, Facebook, or other social platforms. Please spend some time going through this feedback, as it will help you decide on a professional service provider. Spark Service PRO always had an excellent reputation and earned a 5-star rating on Homestars. Moreover, reading reviews from different sources will give you at least some general understanding of the appliance repair services provided.

Step 4: Response Pace

Another thing to consider is how fast they respond when a client calls in case of an emergency. This is crucial because you may need your damaged appliance repaired immediately. But at the same time, you indeed have to wait for good service, but you shouldn’t have to wait for a week. Many companies, including Spark Service, offer same-day appointments.

Step 5: Search by Appliance

When you search for appliance repair services, you must be sure that a company provides repair services for your type, model and brand of home appliance. You should proceed cautiously when you call for repair, maintenance or installation. Consider if a repair company has everything to support your home appliance, including spare parts from manufacturers to replace.

Step 6: Warranty Period

When you start looking for an appliance repair service, you should first check if your appliance is still under warranty. In this case, you will be limited to factory-authorized companies. But if your appliance is not under factory warranty, it’s necessary to find a company that provides a warranty on their services and the replacement parts. Our company offers a complete warranty from 3 months to one year. Pay attention to a satisfaction guarantee (MUST BE) that will protect you if you are not satisfied with the job of a repairman, and your expenses for the services provided will be reimbursed.

Step 7: Costs for Repair Services

Prices differ from one company to another. Thus, keep in mind that all costs must be reasonable and justified. You should pay for nothing. We believe receiving quick, quality and cheap services simultaneously is impossible. As a rule, you should choose the average market price for the services. By the way, our Spark service offers reliable prices recommended by authorized companies and is adjustable according to the companies’ price policies. And there are no hidden fees.

Step 8: Method of Payment

We accept almost all payment methods, including debit, credit cards, e-transfer and cash. But be very attentive when you pay cash for your services. According to the Canadian tax policy, all customers pay taxes when purchasing goods and services. The amount of tax is added separately. At this point, the taxes guarantee that you receive quality services and assure you of the responsibility and legibility of the repair services provider.

Choosing the Best Appliance Repair Service

In conclusion, remember that licensing and authorization, years of experience, warranty, and other critical issues mentioned above are the necessary steps to the right choice and a successful appliance repair.

When choosing an appliance repair company, it’s essential to prioritize licensing, experience, and customer reviews. These factors ensure you’re entrusting your home appliances to professionals who can deliver reliable and quality service.

— Oleg Chudnovski, CEO, Spark Service PRO

For more info on how Spark Service in Toronto, the Great Toronto Area or Simcoe County meets these requirements, please contact us toll-free at 888-242-0777 or complete the online request form. We will gladly discuss and offer our help with any home appliance you have.