8 Steps To Choosing A Good Appliance Repair Company in Ottawa
In this article…
- Step 1: Licensing & Authorization
- Step 2: Level of experience & technical skills
- Step 3: Check online for reviews
- Step 4: Response pace
- Step 5: Search by Appliance
- Step 6: Warranty
- Step 7: Costs for Repair Services
- Step 8: Method of Payment
Home appliances are an integral part of our daily routine and are great “helpers”. They make our life easier and more convenient. When something goes wrong with any of them, you face the problem of how to choose the best appliance repair company. If you live in Ottawa, the problem is not to find an appliance repair service nearby but you have too many choices. And there is a challenge all the time to separate the good company from the bad one.
You start looking for professionals who can provide repairing services as soon as possible but are reliable at the same time. Fix Appliances CA is one of the most PRO and experienced companies in the Canadian appliance repair market. Today we prepared several tips based on our experience when choosing a good appliance repair company in Ottawa. It helps you to make your research quicker and you are sure to find the best appliance repair company in Ottawa which satisfies your needs.
Step 1: Licensing & Authorization
First of all, you should pay attention if a company you hire is licensed and insured. If they are not, it’s impossible to say for sure whether they repair your appliance or damage. Most home appliance repair companies have license numbers to be provided upon a request. It won’t be difficult to verify this information. The other important thing is to be factory authorized. It means that all repairmen went through the training course from the certified trainer on the appliance they are repairing.
Fix Appliances CA is an authorized appliance repair company in Ottawa on many brands, such as LG, Bertazzoni, Blomberg, Fulgor Milano, Falmec hoods, Fhiaba refrigerators, Panasonic, DCS Fisher & Paykel, Zephyr, Speed Queen Laundry, Cyclon Range Hood and others, and we are licensed for each name brand out of there, including Maytag, Samsung, Kenmore, Miele etc. The full information you can find on our brand page.
When booking an appointment on the appliance repair services, you should ask about the following documents and certificates that every technician who fixes home appliances must have:
- Liability license – protects our customers from receiving bad-quality services at the fault of an unprofessional repairman.
- WSIB certificates – documents issued by the Workplace Safety and Insurance Board. It assures that the company is registered with the WSIB and guarantees that all required premium remittance and reconciliation forms have been filed. This provides financial protection for the companies if something goes wrong or the technician gets hurt while in your home.
- Gas license “TSSA” Technical and Safety Authority certificates – it gives the right to work with any type of gas appliances, i.e. to install, maintain and repair.
When a home appliance repairman comes to your place, be sure that he has all the necessities mentioned above documents to provide you with the best-qualified services in the most secure way.
Step 2: Level of experience & technical skills
The next step is to consider the experience of the company and the technical skills of its professionals when you choose. Frankly speaking, it’s not necessary to have many years of experience in the repair business but most important it learns every day. The older appliances are changed by other ones: newer and more contemporary emerge, new technologies are implemented in all of them. And thus, sometimes they are much different from the home appliances we had 10 or 15 years ago. Ask a representative of the company if its technicians go through education courses to be up to date with the latest technologies.
Step 3: Check online for reviews
The best people who can tell you about washer repair in Ottawa, dishwasher, dryer, refrigerator, range hood, microwave and Ottawa fridge repair repairmen are their customers. Another step is to verify the company’s rating with Google, Homestars, Yelp, Best in Ottawa and Facebook. Carefully study the reviews recorded on that websites. It will help you to choose the professional one. FIX Appliances CA continues to boast an impressive 5-star service record with Homestars. Besides, it is always useful to read all reviews in different sources on the provided appliance repair services.
Step 4: Response pace
Another thing to consider is how fast they respond when a client calls in case of an emergency. This is crucial because you may need your damaged appliance repaired as soon as possible. But at the same time, you indeed have to wait for good service, but you shouldn’t have to wait for a week. Many companies as well as Fix Appliances CA offer same-day appointments.
Step 5: Search by Appliance
When you search for appliance repair services, of course, you must be sure that a company provides repair services of your type, model and brand of the home appliance. You should proceed with caution when you call for repair, maintenance or installation. Take into consideration if a repair company has everything to support your home appliance, including spare parts from manufacturers to replace.
Step 6: Warranty
When you start looking for an appliance repair service, first of all, you should check if it’s still under warranty. In this case, you will be limited to factory-authorized companies. But if your appliance is not under factory warranty, it’s necessary to find a company, which provides a warranty on their services and the replacement parts as well. Our company offers a complete warranty from 3 months to one year. And pay attention to a Satisfaction guarantee (MUST BE) that will protect you if you are not satisfied with the job of a repairman and your expenses on the services provided will be reimbursed.
Step 7: Costs for Repair Services
Prices differ from one company to another. Thus, keep in mind that all costs must be reasonable and justified. You should pay for nothing. To our opinion, it’s impossible to receive quick, quality and cheap services at the same time. As a rule, you should choose the average market price for the services. By the way, Fix Appliances CA offers reliable prices recommended by authorized companies and are adjustable to the price policy of the companies.
Step 8: Method of Payment
We accept all types of payment methods, including debit and credit cards and cash. But be very attentive when you pay cash for your services. According to the Tax Policy in Canada, all customers pay taxes when purchase goods and services, the amount of tax is added separately. At this point, the taxes are guarantee that you receive quality services and give you assurance in the responsibility and legibility of the repair services provider.
When Choosing a Good Appliance Repair Company in Ottawa
In conclusion, keep in mind that licensing and authorization, years of experience, warranty and other mentioned above key issues are your necessary steps to the right choice and a successful appliance repair. For more info on how Fix Appliances CA in Ottawa meets these requirements, don’t’ hesitate to contact us by phone at 888-242-0777 or by online request form, and we will be glad to discuss and offer our help with any home appliance you have.
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