About Spark Service Team

Thank you Spark Service PRO for being there and helping out. I am at a loss of words to praise the company and the people who make it such a great one... From the word go it was a pleasure to talk to Diana .... Kind, attentive, helpful, understanding are just a few words which describe my first interaction with her... Excellent customer service and response time. Accommodative to my schedule and big on a win win situation... Moving forward Oleg was just incredible.. A new level of customer service and satisfaction for sure... Helped me all the extras... I will forever remember all the help he offered Thank you Spark Service PRO ... I'm glad to have someone to rely on whenever one of my household appliances give up on me... I wish i could meet Diana in person just to tell how thankful i a

When I called about our machine leaking they were able to send a service repair man within hours of the same day. He determined the problem, called in for the part and within the week ( a couple of days) the machine was fixed. This company was very accommodating in getting the repair done as soon as possible and their service person was efficient and professional. I would use them again if the need arises.

Spark Service PRO more than fulfilled our needs with our two appliance problems. From our initial response and appointment setup with Diane, through to the two visits for the repairs with Oleg; the experience was professional,on time, work performed as to the initial diagnosis and dollar estimate --resulting in a very satisfied customer. One that will be recommending Spark Service PRO whenever an opportunity arises.Thanks so much again to Diane and Oleg John and Jan O'Brien

Our 7 year old Whirlpool fridge would not defrost anymore and was icing up on a regular basis. I had a pleasant conversation with the agent that answered my call for service and was provided an appointment time the next day between 11 and 1. Oleg arrived at 10:30(early is much better then late!). He was very polite and knowledgeable and explained to me in detail what he suspected the issue to be, how he would test the items first to confirm what needed replacing(defrost timer,defrost heater assembly) and clearly advised me of what the cost would be. He had the parts needed with him and with my go ahead was able to repair our fridge within the hour explaining to me what he was doing and showing me what he was doing all along which I appreciated.. As it turned out it needed a new control board which was the most expensive part, but his price was more then reasonable and lower then what we were expecting! Our fridge is now working A1 again for which we are thankful. I would not hesitate in recommending this company to friends or family and would also reach out to them if we ever have any issues in the future. Thank you Oleg...you were great!

Were having a problem with the fridge cooling and the technician was on time, polite, knowledgeable and diagnosed the problem quickly. Good cleanup afterwards and explained things as he went along. Would use again and highly recommend for others.

Best work, best technician, very nice and professional, everything good, we are very happy!!! Thanks a lot!!!

Technician explained the inner workings of all the coils and explained what he was doing at each step, and was very thorough in completing the service.

Excellent service on all my home appliances. Have used them for years on my Sub Zero fridge and Whirlpool laundry machines.

First time I have used this company and office staff was professional and thorough explaining potential costs. Service technician arrived in time period promised. Technician diagnosed problem and completed repair during the visit. My premises were left clean and I was able to use washer immediately. Highly recommend Spark Service PRO.

I called Spark Service PRO when I needed some repair on my laundry system. After calling many other appliance repair shops I found the guys at Spark Service PRO provided the best solution and great service.

Extremely quick service appt ( same day) from first call. Walked me through service fee and expectations prior to appt. booking Very courteous fast and knowledgeable . Showed me how things get stuck and made suggestions based on my model. Had a quick question after appt and they were very attentive and quick to respond Thank you

Arrived on time with correct part & promptly corrected the problem. Cleaned up & tested machine successfully.

Used Spark Service PRO twice now for regular servicing of my properties appliances. They are prompt, helpful, polite and clearly skilled. It’s actually a pleasure to deal with them and you can’t say that about many companies.

Repair of water dispenser on fridge. Original part had worn out. Diagnosis was fast and accurate and the repair was carried out quickly.

Got an appointment right away. Tech arrived within time promised. Tech was very professional and courteous. Did the job efficiently

I received a telephone call back within 10 minutes of placing my service request. The technician was knowledgeable, diagnosed the problem immediately, and fixed it. After playing telephone tag with other repair companies, or not even receiving a return call from them, we know now who we will call from now on. We definitely recommend Spark Service PRO, you will not be disappointed!

I called to have my Samsung Washer repaired. The appointment availability was next day which was great. Oleg the repair technician was very nice and explained clearly what the problem was and what need to be fixed. Oleg said that there is a part that there is a needed to be ordered and will contact me again to schedule an appointment to have part installed. I was very surprised that he called me back the same day telling me he has the part and if I was available for him to replace the part and complete the job that needed to be done. A couple hours later it was all done and my washer works perfectly! I would definitely use the company again

Very happy with the service! Was punctual and very profession. Very knowledgable in his field. My fridge wasn’t working properly he came in and not only did he fix the problem but also explained why and what happened and gave us pointers about maintaining it to insure we get the most use of out it. High recommend!!!

Serge was very courteous, prompt, obliging and good-humoured. His apprentice was pleasant and courteous. The repair required a return visit with the required part and to perform diagnostic tests. All of his was done promptly.

Quick and very professional service. They were honest with the diagnosis and offered less expensive solutions to more expensive problems. Thanks!

We recently moved into a new home and the washer was clogged and wouldn't drain properly. I called Spark Service PRO on Friday night and someone was able to come the next day. The technician, Dima, was great he came prepared with the parts for our washer. We needed to replace the drain pump motor in the washer and after explaining to us what work was needed, Dima worked quickly, was tidy and very friendly. All in all we got our washer fixed less than 24 hours after we called, I was very impressed with the company and with Dima. I will definitely be going to them if I have any other appliance issues in the future.

The installer, Dima, was very professional. He gave us the cost of labour, cost of the part and length of time to repair. We would highly recommend him.

Dima, the technician assigned to repair my washing machine, was very professional: He inspected the machine thoroughly and diagnosed the problem fast.400. After giving me a quote for the parts and work, he fixed the problem by replacing the heating sensor. It was all done very efficiently. Dima was very punctual, courteous and knowledgable. Thank you very much! I would definitely recommend your company to friends and family.

Our front loading washing machine was not draining water properly and took extra spin cycles to clear it out. We called Spark Service PRO and they were excellent to deal with. We got a call back over the weekend to book the appointment and they followed up just before to confirm. Dima was the technician and was very knowledgeable. He walked us through his analysis and what he found and outlined options for the repair. We ended up replacing the pump since we had everything open and we really don't want to have the machine dumped in a landfill needlessly. Dima was great to deal with-tidy, explained all the options. Would certainly recommend and call back for other appliance needs.

I submitted an online request late at night. First thing the next morning the office called and scheduled an appointment for the same day. Technician arrived on time and did not waste any time diagnosing the issue. Fridge was making a really loud noise coming from inside the doors. I thought it was a fan getting stuck. The technician quickly diagnosed the matter as a worn out damper, he also showed me the worn out part. The part was not a regular stock item so he would have to come back. Within one day the part was in and the office called to schedule the fix. The technician was very knowledgeable, friendly, and efficient. We were really impressed! Thanks again!

Very professional, arrived on time, identified the problem, and completed the work, in one visit. I would definitely call them back for repairs in the future.

Very professional, arrived on time, identified the problem, and completed the work, in one visit. I would definitely call them back for repairs in the future.

Dima, the technician assigned to repair my washing machine, was very professional: He inspected the machine thoroughly and diagnosed the problem fast.400. After giving me a quote for the parts and work, he fixed the problem by replacing the heating sensor. It was all done very efficiently. Dima was very punctual, courteous and knowledgable. Thank you very much! I would definitely recommend your company to friends and family.

The installer, Dima, was very professional. He gave us the cost of labour, cost of the part and length of time to repair. We would highly recommend him.

Dima was great. The washing machine was not easy to fix, due to being in a tight space. He figured out how to work around it and got the job done quickly and efficiently. Will call them in the future if needed.