What Our Customers Have to Say
Discover how Fix Appliances is getting a 5-star service record since day one.
I found Fix Appliances on line and read the reviews, which were all good! Sent a message online and received a reply right away! Set up appointment and technician arrived on time as scheduled! Repairs assessed, quotes provided and parts ordered! I had printed off a coupon for on line appointments and the a coupon was applied to each job! Parts arrived earlier than expected, so repairs completed 2 weeks earlier! Sasha provided excellent service! He takes great pride in his work and is very conscientious and exact! He was also very respectful of my home! I gave already recommended Fix Appliances to homeowners in my complex and friends!
Excellent knowledgeable and professional service and organization.
I’m fairly handy so had a good idea of the problem but didn’t know what was broken to cause the problem. I also knew that there were other possibilities and knew it was beyond my capability. Booked appointment online through Homestars site, Dima arrived promptly on time Monday morning, listened to my diagnosis agreed with my conclusion and gave me an estimate on each of three possible root causes. Told me that 90% of the time it was caused by two issues, defrost drain hose clogged and/or defrost thermostat was faulty. Quickly diagnosed the problem and as predicted. Drain was clearly clogged and thermostat tested faulty. Clearly a common issue as he had both OEM parts in his truck and replaced both. I could see that the original drain hose was a poor design and just cleaning it would only be a short term solution before it plugges up again. Fortunately, the part has been replaced by a better designed replacement part which he had in his truck. Dima was clearly knowledgeable as he disassembled the fridge like a pro who had done it 100 times before and reassembled just as quickly. He was very neat and tidy and professional and explained every step in detail. Tested several other components and even leveled the fridge before cleaning up completely and processing invoice. Should I need any other appliances repaired I will certainly be getting Fix Appliances back in.
Fantastic Job! I had two other companies tell me they couldn’t do the work. The first technician said it was too difficult, the second said he couldn’t remove the stacked dryer.
Your technician said – “NO PROBLEM!” And got the job done right away.
Very happy that it was taken care of.
Dryer needed a new heater coil and we had serviceman also replace our worn clothes washer with a new door boot. Repair person arrived on time and repaired the appliances parts in a neat, systematic and well organized manner, and cleaned and vacuumed the insides of the washer/dryer cabinets and tested and gave us some tips on maintenance. You could tell he knew exactly what he was doing and the work was excellent! Very pleasant person as well.
Would not hesitate to call Fix Appliances again for any other appliance issues we may have.
Very impressed. Submitted an on line repair request on a Sunday and received a call within an hour. They set up a service call and the technicians showed up on time, assessed the dryer and ordered the parts. Paid a deposit what was easy to do as they carry a tablet and you are able to pay using your credit card. They called to let me know that the parts arrived and set up an appointment on a Saturday, they even came out during an ice storm ! The dryer is working great, no more squeaking and rubbing noises. Thank you Fix Appliances.
I own a few properties in Collingwood and Fix Appliances CA is my ‘go to’ appliances expert. In the ‘sea of same’, Serge and Oleg stand out as seasoned technicians, professional, accurate, ponctual and offer very fair pricing for parts and services. What I love about these guys is that they take the time to diagnose the source of the problem vs just replacing a defective part and you get educated in the process. I thought I would spend the time sharing this as I know as a home owner, we always want to have that ‘go to’ team of handy man, electrician and appliance fixer. Serge, Oleg, you guys are the best!!
Guy was great. Very helpful and informative. Will certainly contact you again. Not sure why this has to be minimum number of words – I have nothing more to say.
Guy was great. Very helpful and informative. Will certainly contact you again.
Technician arrived at the arranged time, determined the issue with our gas dryer and quoted us a price to repair it. We went ahead with the repair and it was fixed in less than 45 minutes. Technician was very professional. Very satisfied with his work and would recommend the firm.
We have a gas dryer, repairman arrived at the time promised. Proceeded to determine the problem gave me the price to repair it. He completed the job all within about an hour.
Very satisfied with his work.
Serge was very courteous, prompt, obliging and good-humoured. His apprentice was pleasant and courteous. The repair required a return visit with the required part and to perform diagnostic tests. All of his was done promptly.
Very happy with the service! Was punctual and very profession. Very knowledgable in his field. My fridge wasn’t working properly he came in and not only did he fix the problem but also explained why and what happened and gave us pointers about maintaining it to insure we get the most use of out it. High recommend!!!
I called to have my Samsung Washer repaired. The appointment availability was next day which was great. Oleg the repair technician was very nice and explained clearly what the problem was and what need to be fixed. Oleg said that there is a part that there is a needed to be ordered and will contact me again to schedule an appointment to have part installed. I was very surprised that he called me back the same day telling me he has the part and if I was available for him to replace the part and complete the job that needed to be done. A couple hours later it was all done and my washer works perfectly! I would definitely use the company again
Our technician Oleg was great. He was on time and even called before his arrival. He was able to diagnosis the problem and make the repairs all in one visit which was very appreciated. He not only fixed the problems, but talked me through what was wrong and how it needed to be repaired. He also spent time to show me how to properly maintain the dryer myself. He was very tidy leaving no mess behind. I would highly recommend Fix Appliances to anyone.
They showed up promptly, diagnosed the problem accurately, fixed it on time (subject to parts availability) and on budget. No drama, just good service. Very pleased.
I received a telephone call back within 10 minutes of placing my service request. The technician was knowledgeable, diagnosed the problem immediately, and fixed it. After playing telephone tag with other repair companies, or not even receiving a return call from them, we know now who we will call from now on. We definitely recommend Fix Appliances, you will not be disappointed!
Got an appointment right away. Tech arrived within time promised. Tech was very professional and courteous. Did the job efficiently
Repair of water dispenser on fridge. Original part had worn out. Diagnosis was fast and accurate and the repair was carried out quickly.
Used Fix Appliances CA twice now for regular servicing of my properties appliances. They are prompt, helpful, polite and clearly skilled. It’s actually a pleasure to deal with them and you can’t say that about many companies.
Arrived on time with correct part & promptly corrected the problem. Cleaned up & tested machine successfully.
I found Fix Applisnces on line and read the reviews, which were all good! Sent a message online and received a reply right away! Set up appointment and technician arrived on time as scheduled! Repairs assessed, quotes provided and parts ordered! I had printed off a coupon for on line appointments and the a coupon was applied to each job! Parts arrived earlier than expected, so repairs completed 2 weeks earlier! Sasha provided excellent service! He takes great pride in his work and is very conscientious and exact! He was also very respectful of my home! I gave already recommended Fix Appliances to homeowners in my complex and friends!
Fantastic and friendly next day service.
Fixed my stove just in time for Xmas.
Fix Appliances saved the day.
Thank you guys. 10/10
Extremely quick service appt ( same day) from first call. Walked me through service fee and expectations prior to appt. booking
Very courteous fast and knowledgeable . Showed me how things get stuck and made suggestions based on my model.
Had a quick question after appt and they were very attentive and quick to respond
I called Fix Appliances CA when I needed some repair on my laundry system. After calling many other appliance repair shops I found the guys at Fix Appliances CA provided the best solution and great service.
Service person was on time very friendly.gave me quote before he started Was very clean and made sure everything was put back.
First time I have used this company and office staff was professional and thorough explaining potential costs. Service technician arrived in time period promised. Technician diagnosed problem and completed repair during the visit. My premises were left clean and I was able to use washer immediately. Highly recommend Fix Appliances.
We received service on our dryer (new motor) and stove top and the problem was fixed . The serviceman was very knowledgeable and customer service oriented. Dedicated to his craft.
The response time was immediate. The service tech was friendly and very knowledgeable. The down time of both of the appliances we had serviced was minimal. Obvious that this company is dedicated to customer service. We would highly recommend. We wouldn’t call any one else! Thank you!