Reviews

Homestars Best of 2017, 2018 and 2019 – Winner 4 Times. Thank you to HomeStars and to all our customers for their support!

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What Our Customers Have to Say

Discover how Fix Appliances is getting a 5-star service record since day one.

7 or 8 year old dryer. Heat element stopped working. Service tech was great. Had the part on the truck. Cleaned up after himself. Perfect.

J, Toronto

The technician they sent was wonderful he explained everything clearly and didn't start anything until he knew I understood what was wrong and how he was going to repair it.

first_tear, Barrie

Highly recommend! Prompt and professional service from booking to end. Denys was very professional and helpful in explaining what needed to be done. Great value for work done and highly trustworthy.

Tihomir123 in Vaughan, Vaughan

Quick reliable service, both with initial appt and follow up. Same repairman both appts. Good communication.

Sue G., Toronto

Dima was very knowledgeable and a good worker. Explanation of what was not working and why some parts had to be replaced. Dryer sound and how it now works hasn’t been this good for a while. Same day service was great. Thanks, fix appliance and Dima!

acaughlin, Barrie

Very happy with the service, Denis is very professional and try is best to satisfy the customer. I will call these company again. Customer service very responsive as well. Perfect team.

Mario in Vaughan, Vaughan

Were having a problem with the fridge cooling and the technician was on time, polite, knowledgeable and diagnosed the problem quickly. Good cleanup afterwards and explained things as he went along. Would use again and highly recommend for others.

Craig in Mississauga, Mississauga

Technician explained the inner workings of all the coils and explained what he was doing at each step, and was very thorough in completing the service.

Mary, Richmond Hill

We recently moved into a new home and the washer was clogged and wouldn't drain properly. I called Fix Appliances on Friday night and someone was able to come the next day. The technician, Dima, was great he came prepared with the parts for our washer. We needed to replace the drain pump motor in the washer and after explaining to us what work was needed, Dima worked quickly, was tidy and very friendly. All in all we got our washer fixed less than 24 hours after we called, I was very impressed with the company and with Dima. I will definitely be going to them if I have any other appliance issues in the future.

Alana, Mississauga

Thank you to the technician Dima He was very profesional who clearly explained me what was wrong with my refrigerator. Presenting me the solution without pressuring me to decide I found the service excellent I definitely recommend this company and I will use them in the future

nancy, Richmond Hill

Dima came in to repair the dishwasher, and he was very professional and organized. He found the source of the problem right away. What I found very helpful is that as he explained the issue, he also showed the video he took on his phone of the problem. After he did the repair he showed us the video of the dishwasher working properly after it was fixed. He had to replace the water proof system, because the dishwasher was leaking and wouldn't wash the dishes- it would only make a gurgling sound. He was very nice, as he cleaned the filter for free and reassured me everything was fixed before he left by showing the results and running the dishwasher himself. His service was also quick, as he was experienced. I would highly recommend him and the company to others.

rachelle, Mississauga

Dima came to our house within 24 hours of our call to inspect our stove which was not working. He diagnosed the entire appliance, testing new parts and then advised the unit was not the issue, but likely power surges within our home. He spent two hours diligently working through the matter explaining things and trying to find the problem. Despite this, he only charged us for the service call. I would recommend Dima and use him again

Anonymous, Mississauga

The technician was super punctual. He was really friendly and professional. He assessed the problem and suggested the proper steps to take to fix the issue with our dishwasher. I would definitely call again for future appliance fixes. Thank you.

therazz8, Mississauga

Our washing machine was filling with water as a result of a water valve inlet issue. Dima was quick to diagnose this issue and was able to repair a few days later when part was available. He was professional, courteous, diligent and worked in a very timely fashion. Thanks!!

NW, Oakville

I was very satisfied with the customer service and professionalism of this company. They came out within 24 hours, had the part on hand and replaced and had my washing machine up and running within 2 hours. Denys was our Technician and was very friendly and knowledgeable.

Georgina in Vaughan, Vaughan

Timely and professional! Once the problem was found, he was able to fix it right away.

Audra, Oakville

An expensive component on our induction stove went and we had a choice. Buy a new stove or repair. We chose repair. The company were easy to talk to and the tech was great to work with. Fingers crossed we made the right move and the stove will last a few more years

Michael, Toronto

Very good work. Technician was very pleasant ,helpful and knowledgeable . Repair was completed very quickly.

sp, Mississauga

I have a washer that is less than three years old purchased from Sears which subsequently went out of business. This ended my warranty. It was great relief to be able to get online and find fixappliances as an alternative. Dima was my repair man and quickly found the cause of my washer leak. He was very clear on communicating the cause of the problem and my alternative for either repair or replacement. I would certainly use his services again for appliance repair.

lckle50, Burlington

Had an electrical issue with our custom-sized dishwasher, and Dima from Fix Appliances really helped us. Knowledgeable, courteous, and was equipped to fix everything in a single visit. I know who I’m calling next time something goes sideways

ashleyallinson, Toronto

Initially started with the e-mail. Few minutes later company called me to fix the appointment. Couple of hours later we’ll mannered young man called Ilia showed up and fixed my washing machine in less than 45 minutes . I had spinning problem. Everything happened within few hours. Wow... Excellent service. Knowledgeable technician. What else we customers need more than this. I am very satisfied. Will recommend to my friends and family without doubt.

HomeStars in Toronto, Vaughan

Great job. Dmitri is the best technician ever! He is not just troubleshooting by checklist, he knows how machine works and goes from there. Highly recommend.

From O., Oakville

Very professional, arrived on time, identified the problem, and completed the work, in one visit. I would definitely call them back for repairs in the future.

Private, Newmarket

I highly recommend, and give a 5 star rating to Fix Appliances. My call was answered promptly by friendly and knowledgable staff who were able to book me a technician for the next morning. My technician was Dima. He very courteous and called to let me know he was on his way. My 10 year old fridge was not an easy task, the fridge was not cooling, and the freezer was icing up. Dima was quickly able to diagnose the problem, and give me a quote. He had the part on his truck, and installed a new computer board, de-iced the freezer coils, and put everything back together quickly and neatly. He was very kind and even helped me load the drawers back into the freezer. Many thanks Dima for taking the stress out of my day!

Sharon, Vaughan

Dima was very courteous helpful and friendly from the start. He identified and showed me the area of concern and even tested in front of me to show me the issue. The works was done quickly and no mess was left. There were able to take multiple payments and it was quick and easy. I would recommend this company to others.

Aimee, Toronto

I requested online a technician, and I was promptly contacted by phone. The technician came home exactly at the scheduled date/time. Estimate of the job to be done was promptly delivered to my email. After I approved the estimate, I was contacted again by phone to confirm date/time. The same technician (Name: DIMA) came again, at the scheduled date/time. Dima provided a top-notch professional service, taking care of "FIX APPLIANCES" procedures, and delivered an excellent job. I will gladly recommend both FIX APPLIANCES and DIMA as your technician!

luis h., Toronto

Best work, best technician, very nice and professional, everything good, we are very happy!!! Thanks a lot!!!

Galina, East Gwillimbury

Dina was wonderful. He finished the work two days before he said he would. He cleaned after himself. And he liked my dog!

laurin.blake, Toronto

Technician Dima was very polite and respectful. He was very knowledgable and explained everything detail.

Daniel, Toronto

Excellent job by Dima to repair a fridge in my rental unit. Dima was courteous and professional with attention to details. Pleased to deal with their Service Desk too, website and technology topnotch. recommended.

Vladimir Z., Vaughan

Dimitri provided excellent service and was very good at explaining and diagnosing the situation. I would highly recommend using their service.

Big D., Newmarket

Dima, the technician assigned to repair my washing machine, was very professional: He inspected the machine thoroughly and diagnosed the problem fast.400. After giving me a quote for the parts and work, he fixed the problem by replacing the heating sensor. It was all done very efficiently. Dima was very punctual, courteous and knowledgable. Thank you very much! I would definitely recommend your company to friends and family.

Tania, Richmond Hill

The serviceman, Danny, was very efficient at repairing our dishwasher and did a great job ensure the space was clean before he left. I would recommend Danny and use him again for future repairs.

colin, Toronto

The installer, Dima, was very professional. He gave us the cost of labour, cost of the part and length of time to repair. We would highly recommend him.

Graham &., Toronto

Work was completed by Dina on our dishwasher that would not drain. Dima was very professional and friendly. Dima explained everything to us in a clear manner and also discussed our options with us. 100 percent satisfied with the service call.

Coach K., Newmarket

Dima was the technician who did the work and he was very knowledgeable about the stove and it’s problem. He was very efficient in getting the work done.

Cindy S., Oakville

Great job. Dmitri is the best technician ever! He is not just troubleshooting by checklist, he knows how machine works and goes from there. Highly recommend.

From O., Oakville

Very professional, arrived on time, identified the problem, and completed the work, in one visit. I would definitely call them back for repairs in the future.

Private, Newmarket

I highly recommend, and give a 5 star rating to Fix Appliances. My call was answered promptly by friendly and knowledgable staff who were able to book me a technician for the next morning. My technician was Dima. He very courteous and called to let me know he was on his way. My 10 year old fridge was not an easy task, the fridge was not cooling, and the freezer was icing up. Dima was quickly able to diagnose the problem, and give me a quote. He had the part on his truck, and installed a new computer board, de-iced the freezer coils, and put everything back together quickly and neatly. He was very kind and even helped me load the drawers back into the freezer. Many thanks Dima for taking the stress out of my day!

Sharon, Vaughan

Dima was very courteous helpful and friendly from the start. He identified and showed me the area of concern and even tested in front of me to show me the issue. The works was done quickly and no mess was left. There were able to take multiple payments and it was quick and easy. I would recommend this company to others.

Aimee, Toronto

I requested online a technician, and I was promptly contacted by phone. The technician came home exactly at the scheduled date/time. Estimate of the job to be done was promptly delivered to my email. After I approved the estimate, I was contacted again by phone to confirm date/time. The same technician (Name: DIMA) came again, at the scheduled date/time. Dima provided a top-notch professional service, taking care of "FIX APPLIANCES" procedures, and delivered an excellent job. I will gladly recommend both FIX APPLIANCES and DIMA as your technician!

luis h., Toronto

Best work, best technician, very nice and professional, everything good, we are very happy!!! Thanks a lot!!!

Galina, East Gwillimbury

Dina was wonderful. He finished the work two days before he said he would. He cleaned after himself. And he liked my dog!

laurin.blake, Toronto

Technician Dima was very polite and respectful. He was very knowledgable and explained everything detail.

Daniel, Toronto

Excellent job by Dima to repair a fridge in my rental unit. Dima was courteous and professional with attention to details. Pleased to deal with their Service Desk too, website and technology topnotch. recommended.

Vladimir Z., Vaughan

Dimitri provided excellent service and was very good at explaining and diagnosing the situation. I would highly recommend using their service.

Big D., Newmarket

Dima, the technician assigned to repair my washing machine, was very professional: He inspected the machine thoroughly and diagnosed the problem fast.400. After giving me a quote for the parts and work, he fixed the problem by replacing the heating sensor. It was all done very efficiently. Dima was very punctual, courteous and knowledgable. Thank you very much! I would definitely recommend your company to friends and family.

Tania, Richmond Hill

The serviceman, Danny, was very efficient at repairing our dishwasher and did a great job ensure the space was clean before he left. I would recommend Danny and use him again for future repairs.

colin, Toronto

The installer, Dima, was very professional. He gave us the cost of labour, cost of the part and length of time to repair. We would highly recommend him.

Graham &., Toronto

Work was completed by Dina on our dishwasher that would not drain. Dima was very professional and friendly. Dima explained everything to us in a clear manner and also discussed our options with us. 100 percent satisfied with the service call.

Coach K., Newmarket

We had a clogged defrost drain and Denys arrived on time, unclogged it and we are very pleased with the whole experience from service arrangement to delivery. Will definitely re-use this service!

Yonjoon, Toronto

Technician arrived on time, wearing a golf shirt with the company's logo on it...very professional. He was careful no making a mess, explained the problem in layman's language, polite and came with the necessary parts. Totally 200% satisfied.

gordonj, Toronto

Our oven had an F11 error and Fix appliance’s came in and fixed the issue.

Psf, New Tecumseth

Dima came in right when they were scheduled. He was very polite and freindly. He explained the problem (needed a new part) and was able to provide a quote quickly. They knew the make and model so they had the part I'm the truck and replaced it right on the spot. I would recommend them to everyone and will use them for any other appliance needs in the future.

Peter, Toronto

I was extremely happy with the service. The repair person came the morning after I called. He promptly diagnosed the problem - a burned out fan. He had the part in his truck and was able to repair the fridge on the same call.

drzed, New Tecumseth

He explained to me what the problem was. Mr. Dima was friendly and he fixed the washing machine fast.

eyancasper, Toronto

Did exactly what they said they would do for the price they quoted. 2 appliances fixed in one go. The technician who came to the house had excellent Customer Service. Very professional company!

Heather, Toronto

The service provider was very personable and knowledgeable. I appreciated how considerate and respectful he was. (He offered to remove his shoes outside before entering.) He thoroughly explained what he would be doing for the repair and why. He was able to answer all my questions explicitly. He shared the estimate with me and ensured I understood everything before approving the work. Unfortunately, he did not offer to show me the part he was replacing nor the new replacement part he installed. When I called the following day to question this, he called my back promptly. He no longer had the part in his possession. I would suggest that this be a routine part of the service provided: to show the customer the 'damaged/malfunctioning part' as well as the newly installed part. This is common practice when having automobile repairs done. It gives the customer peace of mind that the repair is legitimate. Despite this omission, I was very impressed with the customer service provided.

anne s., Toronto

Refrigerator broke over the weekend and we called over the weekend. The repair man came on Monday, figured out the issue and ordered parts which came 2 days later. By Friday the fridge was fixed and working well so far. The repairman was efficient and polite. Would recommend.

AV, Toronto

Ilya explained the problem, described what he would do to fix it and gave us the cost. He gave us updates on what he was doing as he went along, showed me the defective part and then showed me a photo on his phone of the replacement. And before putting the fridge back, he cleaned the floor! The emailed invoice included a clear and detailed account of the work done. Altogether a very professional job.

Patricia, Vaughan
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