Reviews
Thousands of verified reviews on Homestars and Google
Awards Earned: Best of the Best 2023 – Winner 2 Times; Best of Awards 2023 – Winner 7 Times
Thank you to all our customers for their support!
What Our Customers Have to Say
“Quick response, resolved the problem immediately. Would hire again. Very professional and honest.”
“The technician expertly surmised the problem with our gas cooktop and fixed it quickly. He recommended we replace the oven ignition since it was working properly. I was so impressed that the repairer wore booties to protect our floors. He was courteous, most professional.”
“Excellent work and strong communication skills. Also really appreciated the honestly given 2 alternatives to repair my gas dryer. It’s good to have a true professional that takes pride in his work and lay out all the options to fix an appliance. Will hire him again but so far he was able to fix my appliance for good!”
“Very responsive and honest. Unfortunately, my gas dryer could not be repaired, but expert from Fix Appliance CA was very upfront about the situation and advised me appropriately. I will definitely use them again.”
“Fix Appliances CA was able to get here 2 days before anyone else. Sasha arrived on time, was extremely knowledgeable and careful about his work. He got the job done quickly and completely, even offering some expert advice on his way out. Thanks, Fix Appliances CA!”
“Multiple people in my neighborhood recommended Fix Appliances CA. My dryer was squealing and I was able to get an appointment the next day. Sasha was friendly and efficient.Highly recommended!”
“Serge arrived when expected, repaired the issue efficiently, and made the entire process very painless. I will definitely use this company again when needed. Thank you!”
"Our dryer stopped working. The tech not only was able to fix it, he explained to me exactly what to do if it happens again and how to run the self diagnostics. A ton of information, a fixed dryer, and friendly help at a reasonable price."
"The repair staff at Fix Appliances CA are always professional and on time. During COVID they are wearing masks and gloves. Sasha just fixed our dryer and he went above and beyond while we waited for the part to come in. I would rather repair appliances than replace and now our dryer is operating great."
“My refrigerator stopped cooling and I was afraid that my food will be spoiled. But when the appliance expert from Fix Appliance CA came to my place the same day and handled the problem, I can recommend them as the best repair services.”
“Fast and awesome service! I was amazed by the professionalism and the quality job done very quickly. Besides, the fair cost spent on the dryer repair surprised me the most. Highly recommend.”
“Great job! Quick and quality repair service. Attentive and professional technician resolved the problem at the highest level.”
“A timely, quick, professional, and courteous repair to my Panasonic oven was done today. In booking the visit, we had to juggle things to match schedules a bit, but the representative understood my constraints and worked to meet them. I plan to return to this company in future as needed.”
“Our dishwasher was leaking. The appliance dishwasher expert came after making a simple phone call a couple of days prior. They were professional and sincere. Although they were not able to diagnose the problem, they remained honest and told us what we should do instead (contact the manufacturer) and did not charge us anything at all for inspection. If we end up having other appliance issues in the future, we will be using this company again.”
“These guys are very professional, prompt, and honest to help me with my dishwasher machine repair, and also determine whether the repair was going to be worth it or not vs. buying a new one. They came on the same day, and found that the part needed had to be picked up elsewhere, but they came back right away and fixed the problem.”
Excellent service and experience right from the beginning to end. I searched the internet for Ottawa appliance repair and repairs near me and found that the most user-friendly site was Fix Appliances CA, next I filled in the service request form from their website and within one hour, I received a phone call from their Fix Service Coordinator, Christina. What I needed to be done as a replacement of the Samsung washer door boot. She was very detailed in explaining the breakdowns of the cost of the part and labour. And no pressure in accepting their terms of service. Maria was another Service Coordinator that helped answer some of my questions. Overall, everyone was very polite and responsive. Viktor was the local technician from Ottawa who did the repair, replacement job. Very professional. Even though the job was scheduled between 10 AM to 12 PM, he kindly called in to ask if he can come by about an hour early. That was indeed nice of him to ask. He specified how long the repair will roughly take and he fixed it in a timely manner. Any questions I had, he was happy to answer them and even offered some advice that I should follow to ensure that my laundry machine remains in perfect working order. Also for those who are wondering, he wore a mask and put covers over his feet before entering my home. Lastly, I ran the laundry machine a few times before I offered my feedback here. And I can say that there are no issues whatsoever. Thank you Christina, Maria and Viktor for the wonderful job and experience!
My fridge was leaking and I was extremely worried about having a repair person in my home under the COVID-19 isolation requirements. Fix Appliances sent Serge who came with a mask and gloves and diagnosed the problem immediately. He was very professional, polite and pointed out that the problem was coming from a leaking pipe behind the fridge which would need a plumber. He went out of his way to show me where the pipe was attached to my water heater, so that I could identify the problem to the plumber. I would highly recommend this company and would use them again. Thanks
Of all times for this to happen, my fridge and freezer decided to thaw last night. I contacted Fix Appliances online and they contacted me within 5 minutes to set up an appointment for today. I wasn’t sure if I could find a repair person during these difficult times, nor did I really want one in my house...but what are the choices right now. I need a fridge and freezer. Dima arrived in a uniform, with gloves, googles and a face mask. He was extremely professional from the minute I met him until the time he left. He explained everything to me and provided 5 star service. Everything works and I’m a happy customer. Thank you Dima for a great job and being so professional. I would have no hesitation in recommending you to anyone else. Stay safe.
7 or 8 year old dryer. Heat element stopped working. Service tech was great. Had the part on the truck. Cleaned up after himself. Perfect.
The technician they sent was wonderful he explained everything clearly and didn't start anything until he knew I understood what was wrong and how he was going to repair it.
Highly recommend! Prompt and professional service from booking to end. Denys was very professional and helpful in explaining what needed to be done. Great value for work done and highly trustworthy.
Quick reliable service, both with initial appt and follow up. Same repairman both appts. Good communication.
Dima was very knowledgeable and a good worker. Explanation of what was not working and why some parts had to be replaced. Dryer sound and how it now works hasn’t been this good for a while. Same day service was great. Thanks, fix appliance and Dima!
Very happy with the service, Denis is very professional and try is best to satisfy the customer. I will call these company again. Customer service very responsive as well. Perfect team.
Were having a problem with the fridge cooling and the technician was on time, polite, knowledgeable and diagnosed the problem quickly. Good cleanup afterwards and explained things as he went along. Would use again and highly recommend for others.
Technician explained the inner workings of all the coils and explained what he was doing at each step, and was very thorough in completing the service.
We recently moved into a new home and the washer was clogged and wouldn't drain properly. I called Fix Appliances on Friday night and someone was able to come the next day. The technician, Dima, was great he came prepared with the parts for our washer. We needed to replace the drain pump motor in the washer and after explaining to us what work was needed, Dima worked quickly, was tidy and very friendly. All in all we got our washer fixed less than 24 hours after we called, I was very impressed with the company and with Dima. I will definitely be going to them if I have any other appliance issues in the future.
Thank you to the technician Dima He was very profesional who clearly explained me what was wrong with my refrigerator. Presenting me the solution without pressuring me to decide I found the service excellent I definitely recommend this company and I will use them in the future
Dima came in to repair the dishwasher, and he was very professional and organized. He found the source of the problem right away. What I found very helpful is that as he explained the issue, he also showed the video he took on his phone of the problem. After he did the repair he showed us the video of the dishwasher working properly after it was fixed. He had to replace the water proof system, because the dishwasher was leaking and wouldn't wash the dishes- it would only make a gurgling sound. He was very nice, as he cleaned the filter for free and reassured me everything was fixed before he left by showing the results and running the dishwasher himself. His service was also quick, as he was experienced. I would highly recommend him and the company to others.
Dima came to our house within 24 hours of our call to inspect our stove which was not working. He diagnosed the entire appliance, testing new parts and then advised the unit was not the issue, but likely power surges within our home. He spent two hours diligently working through the matter explaining things and trying to find the problem. Despite this, he only charged us for the service call. I would recommend Dima and use him again
The technician was super punctual. He was really friendly and professional. He assessed the problem and suggested the proper steps to take to fix the issue with our dishwasher. I would definitely call again for future appliance fixes. Thank you.
Our washing machine was filling with water as a result of a water valve inlet issue. Dima was quick to diagnose this issue and was able to repair a few days later when part was available. He was professional, courteous, diligent and worked in a very timely fashion. Thanks!!
I was very satisfied with the customer service and professionalism of this company. They came out within 24 hours, had the part on hand and replaced and had my washing machine up and running within 2 hours. Denys was our Technician and was very friendly and knowledgeable.
Timely and professional! Once the problem was found, he was able to fix it right away.
An expensive component on our induction stove went and we had a choice. Buy a new stove or repair. We chose repair. The company were easy to talk to and the tech was great to work with. Fingers crossed we made the right move and the stove will last a few more years
Very good work. Technician was very pleasant ,helpful and knowledgeable . Repair was completed very quickly.
I have a washer that is less than three years old purchased from Sears which subsequently went out of business. This ended my warranty. It was great relief to be able to get online and find fixappliances as an alternative. Dima was my repair man and quickly found the cause of my washer leak. He was very clear on communicating the cause of the problem and my alternative for either repair or replacement. I would certainly use his services again for appliance repair.
Had an electrical issue with our custom-sized dishwasher, and Dima from Fix Appliances really helped us. Knowledgeable, courteous, and was equipped to fix everything in a single visit. I know who I’m calling next time something goes sideways
Initially started with the e-mail. Few minutes later company called me to fix the appointment. Couple of hours later we’ll mannered young man called Ilia showed up and fixed my washing machine in less than 45 minutes . I had spinning problem. Everything happened within few hours. Wow... Excellent service. Knowledgeable technician. What else we customers need more than this. I am very satisfied. Will recommend to my friends and family without doubt.
Great job. Dmitri is the best technician ever! He is not just troubleshooting by checklist, he knows how machine works and goes from there. Highly recommend.
Very professional, arrived on time, identified the problem, and completed the work, in one visit. I would definitely call them back for repairs in the future.
I highly recommend, and give a 5 star rating to Fix Appliances. My call was answered promptly by friendly and knowledgable staff who were able to book me a technician for the next morning. My technician was Dima. He very courteous and called to let me know he was on his way. My 10 year old fridge was not an easy task, the fridge was not cooling, and the freezer was icing up. Dima was quickly able to diagnose the problem, and give me a quote. He had the part on his truck, and installed a new computer board, de-iced the freezer coils, and put everything back together quickly and neatly. He was very kind and even helped me load the drawers back into the freezer. Many thanks Dima for taking the stress out of my day!
Dima was very courteous helpful and friendly from the start. He identified and showed me the area of concern and even tested in front of me to show me the issue. The works was done quickly and no mess was left. There were able to take multiple payments and it was quick and easy. I would recommend this company to others.
I requested online a technician, and I was promptly contacted by phone. The technician came home exactly at the scheduled date/time. Estimate of the job to be done was promptly delivered to my email. After I approved the estimate, I was contacted again by phone to confirm date/time. The same technician (Name: DIMA) came again, at the scheduled date/time. Dima provided a top-notch professional service, taking care of "FIX APPLIANCES" procedures, and delivered an excellent job. I will gladly recommend both FIX APPLIANCES and DIMA as your technician!
Best work, best technician, very nice and professional, everything good, we are very happy!!! Thanks a lot!!!
Dina was wonderful. He finished the work two days before he said he would. He cleaned after himself. And he liked my dog!
Technician Dima was very polite and respectful. He was very knowledgable and explained everything detail.
Excellent job by Dima to repair a fridge in my rental unit. Dima was courteous and professional with attention to details. Pleased to deal with their Service Desk too, website and technology topnotch. recommended.
Dimitri provided excellent service and was very good at explaining and diagnosing the situation. I would highly recommend using their service.
Dima, the technician assigned to repair my washing machine, was very professional: He inspected the machine thoroughly and diagnosed the problem fast.400. After giving me a quote for the parts and work, he fixed the problem by replacing the heating sensor. It was all done very efficiently. Dima was very punctual, courteous and knowledgable. Thank you very much! I would definitely recommend your company to friends and family.
The serviceman, Danny, was very efficient at repairing our dishwasher and did a great job ensure the space was clean before he left. I would recommend Danny and use him again for future repairs.
The installer, Dima, was very professional. He gave us the cost of labour, cost of the part and length of time to repair. We would highly recommend him.
Work was completed by Dina on our dishwasher that would not drain. Dima was very professional and friendly. Dima explained everything to us in a clear manner and also discussed our options with us. 100 percent satisfied with the service call.
Dima was the technician who did the work and he was very knowledgeable about the stove and it’s problem. He was very efficient in getting the work done.
Great job. Dmitri is the best technician ever! He is not just troubleshooting by checklist, he knows how machine works and goes from there. Highly recommend.
Very professional, arrived on time, identified the problem, and completed the work, in one visit. I would definitely call them back for repairs in the future.
I highly recommend, and give a 5 star rating to Fix Appliances. My call was answered promptly by friendly and knowledgable staff who were able to book me a technician for the next morning. My technician was Dima. He very courteous and called to let me know he was on his way. My 10 year old fridge was not an easy task, the fridge was not cooling, and the freezer was icing up. Dima was quickly able to diagnose the problem, and give me a quote. He had the part on his truck, and installed a new computer board, de-iced the freezer coils, and put everything back together quickly and neatly. He was very kind and even helped me load the drawers back into the freezer. Many thanks Dima for taking the stress out of my day!
Dima was very courteous helpful and friendly from the start. He identified and showed me the area of concern and even tested in front of me to show me the issue. The works was done quickly and no mess was left. There were able to take multiple payments and it was quick and easy. I would recommend this company to others.
I requested online a technician, and I was promptly contacted by phone. The technician came home exactly at the scheduled date/time. Estimate of the job to be done was promptly delivered to my email. After I approved the estimate, I was contacted again by phone to confirm date/time. The same technician (Name: DIMA) came again, at the scheduled date/time. Dima provided a top-notch professional service, taking care of "FIX APPLIANCES" procedures, and delivered an excellent job. I will gladly recommend both FIX APPLIANCES and DIMA as your technician!
Best work, best technician, very nice and professional, everything good, we are very happy!!! Thanks a lot!!!