Reviews
Thousands of verified reviews on Homestars and Google
Awards Earned: Best of the Best 2024 – Winner 3 Times; Best of Awards 2024 – Winner 8 Times
Thank you to all our customers for their support!
What Our Customers Have to Say
Eric is a Godsend! Our Spark Service PRO technician, Eric, is a godsend and a man of his word. I am so impressed with his integrity, exceptional service, and technical skills with resolving my year long issue with our Bertazzoni range. I’ve had an ongoing issue with my Bertazzoni oven for over a year. The previous appliance repair company that we dealt with made many errors in dismantling and assembling the stove back together. During the initial assessment, they misdiagnosed the issue with the stove and ordered incorrect parts. The subsequent visits from the repair company turned into a nightmare with subsequent technicians continually misdiagnosing the issue with the stove, ordering incorrect parts that took 6-8 weeks to arrive each time. After months of going back and forth, and spending money on incorrectly ordered parts and installation that doesn’t seem to actually fix the oven, I finally came to my senses and decided to look for another appliance repair company. I was skeptical at first since I came across Spark Service PRO on a Google search without any referrals from anyone I knew. The reviews seemed good and they were highly rated on Home Stars. Best decision I ever made. The appointment booking agents were friendly, prompt, and extremely professional. Then, finally came our technician, Eric. Eric is friendly, professional, and exceptionally knowledgeable and skilled at handling our Bertazzoni oven. Upon completing the initial diagnostic visit, he determined the exact issue and pinpointed the parts that needed to be ordered. He even determined the errors made by the previous technicians and reinstalled our unit correctly. He came on a Saturday but made every attempt to call various locations of part dealers to ensure the parts will arrive as promptly as possible at the most cost efficient price for us. After the initial diagnostic visit, he continually communicated with me directly, through phone call and text, to update me on the status of the part order. When the parts arrived and it was time for installation, he made sure to contact me ahead of time during my 3 hour installation window to give me a more accurate 30-60 minute window of when I can expect him to arrive. He is extremely prompt and kept to his word each time. Our year long issue with our Bertazzoni oven was resolved by Spark Service PRO, specifically by their amazing technician, Eric, within a few weeks!! We cannot thank you enough, Eric, for such a positive and seamless experience. I will be sure to recommend you and Spark Service PRO to everyone we know. You’ve gained a loyal customer in us and we will be sure to contact you for all future appliance repairs!
Called and came out same day, provided an accurate estimate. Work performed was professional and courteous. I would recommend them.
Our technician Oleg was great. He was on time and even called before his arrival. He was able to diagnosis the problem and make the repairs all in one visit which was very appreciated. He not only fixed the problems, but talked me through what was wrong and how it needed to be repaired. He also spent time to show me how to properly maintain the dryer myself. He was very tidy leaving no mess behind. I would highly recommend Spark Service PRO to anyone.
Thank you Spark Service PRO for being there and helping out. I am at a loss of words to praise the company and the people who make it such a great one... From the word go it was a pleasure to talk to Diana .... Kind, attentive, helpful, understanding are just a few words which describe my first interaction with her... Excellent customer service and response time. Accommodative to my schedule and big on a win win situation... Moving forward Oleg was just incredible.. A new level of customer service and satisfaction for sure... Helped me all the extras... I will forever remember all the help he offered Thank you Spark Service PRO ... I'm glad to have someone to rely on whenever one of my household appliances give up on me... I wish i could meet Diana in person just to tell how thankful i a
When I called about our machine leaking they were able to send a service repair man within hours of the same day. He determined the problem, called in for the part and within the week ( a couple of days) the machine was fixed. This company was very accommodating in getting the repair done as soon as possible and their service person was efficient and professional. I would use them again if the need arises.
Spark Service PRO more than fulfilled our needs with our two appliance problems. From our initial response and appointment setup with Diane, through to the two visits for the repairs with Oleg; the experience was professional,on time, work performed as to the initial diagnosis and dollar estimate --resulting in a very satisfied customer. One that will be recommending Spark Service PRO whenever an opportunity arises.Thanks so much again to Diane and Oleg John and Jan O'Brien
Our 7 year old Whirlpool fridge would not defrost anymore and was icing up on a regular basis. I had a pleasant conversation with the agent that answered my call for service and was provided an appointment time the next day between 11 and 1. Oleg arrived at 10:30(early is much better then late!). He was very polite and knowledgeable and explained to me in detail what he suspected the issue to be, how he would test the items first to confirm what needed replacing(defrost timer,defrost heater assembly) and clearly advised me of what the cost would be. He had the parts needed with him and with my go ahead was able to repair our fridge within the hour explaining to me what he was doing and showing me what he was doing all along which I appreciated.. As it turned out it needed a new control board which was the most expensive part, but his price was more then reasonable and lower then what we were expecting! Our fridge is now working A1 again for which we are thankful. I would not hesitate in recommending this company to friends or family and would also reach out to them if we ever have any issues in the future. Thank you Oleg...you were great!
Were having a problem with the fridge cooling and the technician was on time, polite, knowledgeable and diagnosed the problem quickly. Good cleanup afterwards and explained things as he went along. Would use again and highly recommend for others.
Amazing company. First class from both back office to technician I had. Efficient and Keep clients up to date. Reasonable cost.
Best work, best technician, very nice and professional, everything good, we are very happy!!! Thanks a lot!!!
"Our dryer stopped working. The tech not only was able to fix it, he explained to me exactly what to do if it happens again and how to run the self diagnostics. A ton of information, a fixed dryer, and friendly help at a reasonable price."
Spark Service PRO were super easy to book online and answered all my questions. I was able to book everything online. The installer was punctual and the install went very smoothly.
Replace water system hose w solenoid, diagnosed problem, recommended fix and part ,called Miele together for the part, showed up on time called half hour before as promised did excellent job!
Technician explained the inner workings of all the coils and explained what he was doing at each step, and was very thorough in completing the service.
Dina was wonderful. He finished the work two days before he said he would. He cleaned after himself. And he liked my dog!
Excellent service on all my home appliances. Have used them for years on my Sub Zero fridge and Whirlpool laundry machines.
The serviceman, Danny, was very efficient at repairing our dishwasher and did a great job ensure the space was clean before he left. I would recommend Danny and use him again for future repairs.
We received service on our dryer (new motor) and stove top and the problem was fixed . The serviceman was very knowledgeable and customer service oriented. Dedicated to his craft. The response time was immediate. The service tech was friendly and very knowledgeable. The down time of both of the appliances we had serviced was minimal. Obvious that this company is dedicated to customer service. We would highly recommend. We wouldn’t call any one else! Thank you!
First time I have used this company and office staff was professional and thorough explaining potential costs. Service technician arrived in time period promised. Technician diagnosed problem and completed repair during the visit. My premises were left clean and I was able to use washer immediately. Highly recommend Spark Service PRO.
Service person was on time very friendly.gave me quote before he started Was very clean and made sure everything was put back.
I called Fix Appliances CA when I needed some repair on my laundry system. After calling many other appliance repair shops I found the guys at Fix Appliances CA provided the best solution and great service.
Extremely quick service appt ( same day) from first call. Walked me through service fee and expectations prior to appt. booking Very courteous fast and knowledgeable . Showed me how things get stuck and made suggestions based on my model. Had a quick question after appt and they were very attentive and quick to respond Thank you
Fantastic and friendly next day service. Fixed my stove just in time for Xmas. Fix Appliances saved the day. Thank you guys. 10/10
I found Fix Applisnces on line and read the reviews, which were all good! Sent a message online and received a reply right away! Set up appointment and technician arrived on time as scheduled! Repairs assessed, quotes provided and parts ordered! I had printed off a coupon for on line appointments and the a coupon was applied to each job! Parts arrived earlier than expected, so repairs completed 2 weeks earlier! Sasha provided excellent service! He takes great pride in his work and is very conscientious and exact! He was also very respectful of my home! I gave already recommended Fix Appliances to homeowners in my complex and friends!
Arrived on time with correct part & promptly corrected the problem. Cleaned up & tested machine successfully.
Used Fix Appliances CA twice now for regular servicing of my properties appliances. They are prompt, helpful, polite and clearly skilled. It’s actually a pleasure to deal with them and you can’t say that about many companies.
Repair of water dispenser on fridge. Original part had worn out. Diagnosis was fast and accurate and the repair was carried out quickly.
Got an appointment right away. Tech arrived within time promised. Tech was very professional and courteous. Did the job efficiently
I received a telephone call back within 10 minutes of placing my service request. The technician was knowledgeable, diagnosed the problem immediately, and fixed it. After playing telephone tag with other repair companies, or not even receiving a return call from them, we know now who we will call from now on. We definitely recommend Fix Appliances, you will not be disappointed!
They showed up promptly, diagnosed the problem accurately, fixed it on time (subject to parts availability) and on budget. No drama, just good service. Very pleased.
Our technician Oleg was great. He was on time and even called before his arrival. He was able to diagnosis the problem and make the repairs all in one visit which was very appreciated. He not only fixed the problems, but talked me through what was wrong and how it needed to be repaired. He also spent time to show me how to properly maintain the dryer myself. He was very tidy leaving no mess behind. I would highly recommend Fix Appliances to anyone.
I called to have my Samsung Washer repaired. The appointment availability was next day which was great. Oleg the repair technician was very nice and explained clearly what the problem was and what need to be fixed. Oleg said that there is a part that there is a needed to be ordered and will contact me again to schedule an appointment to have part installed. I was very surprised that he called me back the same day telling me he has the part and if I was available for him to replace the part and complete the job that needed to be done. A couple hours later it was all done and my washer works perfectly! I would definitely use the company again
Very happy with the service! Was punctual and very profession. Very knowledgable in his field. My fridge wasn’t working properly he came in and not only did he fix the problem but also explained why and what happened and gave us pointers about maintaining it to insure we get the most use of out it. High recommend!!!
Serge was very courteous, prompt, obliging and good-humoured. His apprentice was pleasant and courteous. The repair required a return visit with the required part and to perform diagnostic tests. All of his was done promptly.
Great Job! On time and Organized! Very friendly and knowledgeable. I will use them again.
They were very professional and dig a great job. They even picked up the unit from the store for me.
Highly recommend them. Same day repair service. Fixed the problem, and for a very reasonable price. How often can you say that these days.
It was fast and well done. The repairman was very professional and exploit trix on how to take better care of my appliances
Seal on washer ripped and so was leaking. Called a few companies and these guys were the quickest to respond. Other companies were saying 3 to 4 days and these guys had it complete the next day. Great service!
After turning on my self clean oven it caught on fire and stopped working. I was sure that we would have to incur the cost of a new appliance but took the risk of calling for service first. Turns out this was a great decision. Oleg came promptly the day after my call, diagnosed the problem quickly and returned to complete the repair in just a few days. And the cost was more than reasonable! Will use this company for all my appliance problems in the future!
Appliance repair done right! I called FixAppliances when I needed some repair on my laundry system. After calling many other appliance repair shops I found Oleg at FixAppliances. He provided the best solution and great service.
Quick and very professional service. They were honest with the diagnosis and offered less expensive solutions to more expensive problems. Thanks!
We recently moved into a new home and the washer was clogged and wouldn't drain properly. I called Fix Appliances on Friday night and someone was able to come the next day. The technician, Dima, was great he came prepared with the parts for our washer. We needed to replace the drain pump motor in the washer and after explaining to us what work was needed, Dima worked quickly, was tidy and very friendly. All in all we got our washer fixed less than 24 hours after we called, I was very impressed with the company and with Dima. I will definitely be going to them if I have any other appliance issues in the future.
The installer, Dima, was very professional. He gave us the cost of labour, cost of the part and length of time to repair. We would highly recommend him.
Dima, the technician assigned to repair my washing machine, was very professional: He inspected the machine thoroughly and diagnosed the problem fast.400. After giving me a quote for the parts and work, he fixed the problem by replacing the heating sensor. It was all done very efficiently. Dima was very punctual, courteous and knowledgable. Thank you very much! I would definitely recommend your company to friends and family.
Dima came to our house within 24 hours of our call to inspect our stove which was not working. He diagnosed the entire appliance, testing new parts and then advised the unit was not the issue, but likely power surges within our home. He spent two hours diligently working through the matter explaining things and trying to find the problem. Despite this, he only charged us for the service call. I would recommend Dima and use him again
The technician was super punctual. He was really friendly and professional. He assessed the problem and suggested the proper steps to take to fix the issue with our dishwasher. I would definitely call again for future appliance fixes. Thank you.
Our front loading washing machine was not draining water properly and took extra spin cycles to clear it out. We called Fix Appliances and they were excellent to deal with. We got a call back over the weekend to book the appointment and they followed up just before to confirm. Dima was the technician and was very knowledgeable. He walked us through his analysis and what he found and outlined options for the repair. We ended up replacing the pump since we had everything open and we really don't want to have the machine dumped in a landfill needlessly. Dima was great to deal with-tidy, explained all the options. Would certainly recommend and call back for other appliance needs.
Quick reliable service, both with initial appt and follow up. Same repairman both appts. Good communication.
I requested online a technician, and I was promptly contacted by phone. The technician came home exactly at the scheduled date/time. Estimate of the job to be done was promptly delivered to my email. After I approved the estimate, I was contacted again by phone to confirm date/time. The same technician (Name: DIMA) came again, at the scheduled date/time. Dima provided a top-notch professional service, taking care of "FIX APPLIANCES" procedures, and delivered an excellent job. I will gladly recommend both FIX APPLIANCES and DIMA as your technician!
I submitted an online request late at night. First thing the next morning the office called and scheduled an appointment for the same day. Technician arrived on time and did not waste any time diagnosing the issue. Fridge was making a really loud noise coming from inside the doors. I thought it was a fan getting stuck. The technician quickly diagnosed the matter as a worn out damper, he also showed me the worn out part. The part was not a regular stock item so he would have to come back. Within one day the part was in and the office called to schedule the fix. The technician was very knowledgeable, friendly, and efficient. We were really impressed! Thanks again!
Very professional, arrived on time, identified the problem, and completed the work, in one visit. I would definitely call them back for repairs in the future.
Very professional, arrived on time, identified the problem, and completed the work, in one visit. I would definitely call them back for repairs in the future.
"The repair staff at Fix Appliances CA are always professional and on time. During COVID they are wearing masks and gloves. Sasha just fixed our dryer and he went above and beyond while we waited for the part to come in. I would rather repair appliances than replace and now our dryer is operating great."
Dina was wonderful. He finished the work two days before he said he would. He cleaned after himself. And he liked my dog!
Dima, the technician assigned to repair my washing machine, was very professional: He inspected the machine thoroughly and diagnosed the problem fast.400. After giving me a quote for the parts and work, he fixed the problem by replacing the heating sensor. It was all done very efficiently. Dima was very punctual, courteous and knowledgable. Thank you very much! I would definitely recommend your company to friends and family.
The installer, Dima, was very professional. He gave us the cost of labour, cost of the part and length of time to repair. We would highly recommend him.
Dima was great. The washing machine was not easy to fix, due to being in a tight space. He figured out how to work around it and got the job done quickly and efficiently. Will call them in the future if needed.
The repairman was pleasant and fixed my stove and refrigerator fast and problem free. Very satisfied with the finished work!! Thanks!!
“Our dishwasher was leaking. The appliance dishwasher expert came after making a simple phone call a couple of days prior. They were professional and sincere. Although they were not able to diagnose the problem, they remained honest and told us what we should do instead (contact the manufacturer) and did not charge us anything at all for inspection. If we end up having other appliance issues in the future, we will be using this company again.”