JennAir Appliance Repair

Dima came in to repair the dishwasher, and he was very professional and organized. He found the source of the problem right away. What I found very helpful is that as he explained the issue, he also showed the video he took on his phone of the problem. After he did the repair he showed us the video of the dishwasher working properly after it was fixed. He had to replace the water proof system, because the dishwasher was leaking and wouldn't wash the dishes- it would only make a gurgling sound. He was very nice, as he cleaned the filter for free and reassured me everything was fixed before he left by showing the results and running the dishwasher himself. His service was also quick, as he was experienced. I would highly recommend him and the company to others.

The technician was super punctual. He was really friendly and professional. He assessed the problem and suggested the proper steps to take to fix the issue with our dishwasher. I would definitely call again for future appliance fixes. Thank you.

Timely and professional! Once the problem was found, he was able to fix it right away.

Very good work. Technician was very pleasant ,helpful and knowledgeable . Repair was completed very quickly.

Had an electrical issue with our custom-sized dishwasher, and Dima from Fix Appliances really helped us. Knowledgeable, courteous, and was equipped to fix everything in a single visit. I know who I’m calling next time something goes sideways

The serviceman, Danny, was very efficient at repairing our dishwasher and did a great job ensure the space was clean before he left. I would recommend Danny and use him again for future repairs.

Work was completed by Dina on our dishwasher that would not drain. Dima was very professional and friendly. Dima explained everything to us in a clear manner and also discussed our options with us. 100 percent satisfied with the service call.

The serviceman, Danny, was very efficient at repairing our dishwasher and did a great job ensure the space was clean before he left. I would recommend Danny and use him again for future repairs.

Work was completed by Dina on our dishwasher that would not drain. Dima was very professional and friendly. Dima explained everything to us in a clear manner and also discussed our options with us. 100 percent satisfied with the service call.

The service provider was very personable and knowledgeable. I appreciated how considerate and respectful he was. (He offered to remove his shoes outside before entering.) He thoroughly explained what he would be doing for the repair and why. He was able to answer all my questions explicitly. He shared the estimate with me and ensured I understood everything before approving the work. Unfortunately, he did not offer to show me the part he was replacing nor the new replacement part he installed. When I called the following day to question this, he called my back promptly. He no longer had the part in his possession. I would suggest that this be a routine part of the service provided: to show the customer the 'damaged/malfunctioning part' as well as the newly installed part. This is common practice when having automobile repairs done. It gives the customer peace of mind that the repair is legitimate. Despite this omission, I was very impressed with the customer service provided.

The repairman was efficient and polite. He diagnosed and explained the problem, made an estimate, fixed the dishwasher and cleaned the floor. Would recommend.

Courteous service from beginning to end. Appreciated the reminder and confirmation call a day prior to the scheduled service day and the technician's call indicating that they were on their way. The service was performed during the 2-hour block as promised. The technician, Denys, provided exemplary service - polite, efficient and went above to ensure that the dishwasher was performing perfectly when another issue appeared during the repair. Denys came prepared with both parts that needed to be replaced so we did not have to wait for a part to be ordered and delivered. Highly recommend this company and Denys.

Technician (sorry forgot his name) was very efficient in diagnosing the problem, providing estimate of work, and returning soon after to install parts - I was really impressed with the fast response to my initial call (on-site within 48 hours) and when repair was made... it would have been earlier, but I was not available for the earlier date. Gave window of time he would return to make repairs and was exactly on time at the front end of the window of time. Would recommend without hesitation and will continue to call Fix Appliances as my first option for appliance repairs... the service and response times and quality of work is excellent. I always worry about the fly by night repair services as you never know what you're going to get, but I think my worries are now over! Thank you Fix Appliances... please don't change.

I had a great experience using Fix. The office quickly organized the inspection. The crewman on site, Dima, was professional in both his manner and his quality of work, and a very pleasant gentleman to deal with. He thoroughly explained all aspects of the repairs and the the costs beforehand and got us quickly cooking and cleaning again.

On time, Efficient, clean and a very friendly and professional technician named Rafael. Very satisfied.

He was very kind and professional! He is good! We are satisfied with his work.

Amazing company. First class from both back office to technician I had. Efficient and Keep clients up to date. Reasonable cost.

Technician just repaired our Bosch dishwasher and did a fantastic job! He arrived early and was very nice and quickly fixed the problem. I will definitely use Fix Appliances again

Seal on washer ripped and so was leaking. Called a few companies and these guys were the quickest to respond. Other companies were saying 3 to 4 days and these guys had it complete the next day. Great service!

Technician just repaired our Bosch dishwasher and did a fantastic job! He arrived early and was very nice and quickly fixed the problem. I will definitely use Fix Appliances again

Replace water system hose w solenoid, diagnosed problem, recommended fix and part ,called Miele together for the part, showed up on time called half hour before as promised did excellent job!

Have an old dishwasher in my rental unit that needed new springs. Shani was very helpful in arranging the service call and answering all my questions. Alex was the technician sent to do the work. Found replacement parts the following week and fixed the dishwasher; my tenants were satisfied. He arranged both appts with my tenants, to accommodate their schedule. Very professional. Great customer service. Worth the money. Will definitely call them again.

What a great experience to deal with FIX. Initial contact for service was very polite and positive. Appointment time was prompt and timely. Service repair person (Oleg) was extremely efficient and knowledgeable to assess the problem and subsequently order parts and repair. His work was efficient, neat and tidy. We are very pleased with the work and have already mentioned this company to our friends. We will not hesitate to request repair service again if and when required. Congratulation on your high standard of business ethics and practices.

Within 24 hours our appliance was fixed with the proper Miele part ....before he did the repair he explained the problem and all costs to fix it...we would not hesitate to call them for any future appliance repair.