Authorized Kobe Appliance Repair Services

My fridge was leaking and I was extremely worried about having a repair person in my home under the COVID-19 isolation requirements. Fix Appliances sent Serge who came with a mask and gloves and diagnosed the problem immediately. He was very professional, polite and pointed out that the problem was coming from a leaking pipe behind the fridge which would need a plumber. He went out of his way to show me where the pipe was attached to my water heater, so that I could identify the problem to the plumber. I would highly recommend this company and would use them again. Thanks

Of all times for this to happen, my fridge and freezer decided to thaw last night. I contacted Fix Appliances online and they contacted me within 5 minutes to set up an appointment for today. I wasn’t sure if I could find a repair person during these difficult times, nor did I really want one in my house...but what are the choices right now. I need a fridge and freezer. Dima arrived in a uniform, with gloves, googles and a face mask. He was extremely professional from the minute I met him until the time he left. He explained everything to me and provided 5 star service. Everything works and I’m a happy customer. Thank you Dima for a great job and being so professional. I would have no hesitation in recommending you to anyone else. Stay safe.

Were having a problem with the fridge cooling and the technician was on time, polite, knowledgeable and diagnosed the problem quickly. Good cleanup afterwards and explained things as he went along. Would use again and highly recommend for others.

Technician explained the inner workings of all the coils and explained what he was doing at each step, and was very thorough in completing the service.

Thank you to the technician Dima He was very profesional who clearly explained me what was wrong with my refrigerator. Presenting me the solution without pressuring me to decide I found the service excellent I definitely recommend this company and I will use them in the future

Dima came to our house within 24 hours of our call to inspect our stove which was not working. He diagnosed the entire appliance, testing new parts and then advised the unit was not the issue, but likely power surges within our home. He spent two hours diligently working through the matter explaining things and trying to find the problem. Despite this, he only charged us for the service call. I would recommend Dima and use him again

An expensive component on our induction stove went and we had a choice. Buy a new stove or repair. We chose repair. The company were easy to talk to and the tech was great to work with. Fingers crossed we made the right move and the stove will last a few more years

Very professional, arrived on time, identified the problem, and completed the work, in one visit. I would definitely call them back for repairs in the future.

I highly recommend, and give a 5 star rating to Fix Appliances. My call was answered promptly by friendly and knowledgable staff who were able to book me a technician for the next morning. My technician was Dima. He very courteous and called to let me know he was on his way. My 10 year old fridge was not an easy task, the fridge was not cooling, and the freezer was icing up. Dima was quickly able to diagnose the problem, and give me a quote. He had the part on his truck, and installed a new computer board, de-iced the freezer coils, and put everything back together quickly and neatly. He was very kind and even helped me load the drawers back into the freezer. Many thanks Dima for taking the stress out of my day!

Dima was very courteous helpful and friendly from the start. He identified and showed me the area of concern and even tested in front of me to show me the issue. The works was done quickly and no mess was left. There were able to take multiple payments and it was quick and easy. I would recommend this company to others.

Technician Dima was very polite and respectful. He was very knowledgable and explained everything detail.

Excellent job by Dima to repair a fridge in my rental unit. Dima was courteous and professional with attention to details. Pleased to deal with their Service Desk too, website and technology topnotch. recommended.

Dimitri provided excellent service and was very good at explaining and diagnosing the situation. I would highly recommend using their service.

Dima was the technician who did the work and he was very knowledgeable about the stove and it’s problem. He was very efficient in getting the work done.

Very professional, arrived on time, identified the problem, and completed the work, in one visit. I would definitely call them back for repairs in the future.

I highly recommend, and give a 5 star rating to Fix Appliances. My call was answered promptly by friendly and knowledgable staff who were able to book me a technician for the next morning. My technician was Dima. He very courteous and called to let me know he was on his way. My 10 year old fridge was not an easy task, the fridge was not cooling, and the freezer was icing up. Dima was quickly able to diagnose the problem, and give me a quote. He had the part on his truck, and installed a new computer board, de-iced the freezer coils, and put everything back together quickly and neatly. He was very kind and even helped me load the drawers back into the freezer. Many thanks Dima for taking the stress out of my day!

Dima was very courteous helpful and friendly from the start. He identified and showed me the area of concern and even tested in front of me to show me the issue. The works was done quickly and no mess was left. There were able to take multiple payments and it was quick and easy. I would recommend this company to others.

Technician Dima was very polite and respectful. He was very knowledgable and explained everything detail.

Excellent job by Dima to repair a fridge in my rental unit. Dima was courteous and professional with attention to details. Pleased to deal with their Service Desk too, website and technology topnotch. recommended.

Dimitri provided excellent service and was very good at explaining and diagnosing the situation. I would highly recommend using their service.

We had a clogged defrost drain and Denys arrived on time, unclogged it and we are very pleased with the whole experience from service arrangement to delivery. Will definitely re-use this service!

Technician arrived on time, wearing a golf shirt with the company's logo on it...very professional. He was careful no making a mess, explained the problem in layman's language, polite and came with the necessary parts. Totally 200% satisfied.

Our oven had an F11 error and Fix appliance’s came in and fixed the issue.

Dima came in right when they were scheduled. He was very polite and freindly. He explained the problem (needed a new part) and was able to provide a quote quickly. They knew the make and model so they had the part I'm the truck and replaced it right on the spot. I would recommend them to everyone and will use them for any other appliance needs in the future.

I was extremely happy with the service. The repair person came the morning after I called. He promptly diagnosed the problem - a burned out fan. He had the part in his truck and was able to repair the fridge on the same call.

Refrigerator broke over the weekend and we called over the weekend. The repair man came on Monday, figured out the issue and ordered parts which came 2 days later. By Friday the fridge was fixed and working well so far. The repairman was efficient and polite. Would recommend.

Ilya explained the problem, described what he would do to fix it and gave us the cost. He gave us updates on what he was doing as he went along, showed me the defective part and then showed me a photo on his phone of the replacement. And before putting the fridge back, he cleaned the floor! The emailed invoice included a clear and detailed account of the work done. Altogether a very professional job.

Arrived on time, after looking initially at the refrigerator advised me what the problem might be and the cost range of repairing, did I want to proceed. He had any needed parts with him. I did and the work was performed quickly and within the cost ranges initially provided. Left the area clean, as he found it. Very positive experience I would recommend.

The technician was friendly, communicative and efficient. The work was completed within the hour. Pleased with the service overall. My only regret is there was a 30 dollars off promotion on their site that didn't appear to be reflected in the bill, and I didn't notice until after I paid- but that's on me.

The repair technician, Dima, was very nice and professional. I was also very appreciative that he explained each step as he repaired my fridge. My fridge is now working and I am very happy.