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What to Do if the Dryer Not Spinning?

Oleg Chudnovski, CEO

Technically Reviewed by Oleg Chudnovski, CEO on Apr 09, 2024 | Written by Fix Appliances CA Editorial Contributors

Authorized repair service for most home appliance manufacturers

A useable dryer needs to spin to evenly dry clothes. If your dryer stops spinning, that is a problem that can cause anxiety and even danger of fire or damaging your clothes.

If your dryer isn’t spinning, first, make sure it’s plugged in correctly and the door is shut tight. Next, examine the belt to determine whether it is loose or damaged. A worn-out belt may occasionally cause the drum to cease turning. Make sure the motor is operating correctly by checking it as well. If everything appears to be in working order, there may be an issue with the timer or start switch that requires professional assistance to resolve. FIX Appliances CA technicians can help troubleshoot, fix, and replace any dryer drum not spinning and get your appliance back to working correctly! 

Read on to learn more about what to do if the dryer is not spinning and what you can do about it.

What Are The Causes of a Dryer Not Spinning?

When you are diagnosing the causes of a dryer that won’t start but has power or is not spinning, you need some professional experience and technical knowledge to fix the problem. Luckily, we have listed below the most common causes for when a dryer doesn’t spin

Worn-Out Drum Rollers

Worn drum rollers mean that there is not enough friction to get the drum of the dryer moving. Also, if you have worn drum rollers, it could mean that they are stuck, and the drum of the dryer doesn’t spin because of this blockage. 

Broken Drive Belt

The rubber drive belt loops around the dryer tub. It is connected to the motor and works with the engine’s momentum to turn the drum using friction. If the dryer doesn’t spin, it could be that the rubber drive belt looped around the dryer drum is either stretched out too much or not causing enough friction to turn. The dryer not spinning could mean that you have a broken drive belt. 

Worn-Out Roller Axles

The drum roller axles are the axles of the wheels that allow the dryer drum to spin. If these axles are worn or not spinning, it can cause the dryer to stop spinning and get stuck. 

Worn-Out Drum Glides

The drum glides are the critical plastic coverings along the edge of the dryer drum that move along the drum rollers as the dryer spins. If the drum glides get worn, this is a problem that will cause the dryer to begin to stick to the rollers and eventually stop spinning. 

Worn-Out Drum Bearings

The bearings of the drum hold up and support the back portion of the dryer drum. If these bearings are worn out, broken, or missing, they must be fixed before the drum becomes completely unsupported and places too heavy strain on the motor. 


What Are The Easiest Actions To Take To Fix A Dryer Not Spinning?

The easiest ways to fix a dryer that won’t turn are actions that our team of professionals has put together for you. These are actions that we have come to master over years of experience, and we want to help you get your dryer fixed and working again. 

Checking The Power To Your Dryer Not Spinning

A standard action to take for a dryer not spinning is to check the power source. First, start by checking for the plug into the power outlet. Next, try checking the fuse box on the wall to look for a thrown fuse. Finally, use a multimeter to check the continuity of the power outlet, the fuses in the dryer, and the various components of the drying and spinning mechanisms. 

Replacing The Drive Belt

Since the drive belt works with the motor to spin the drum of the dryer, this is one of the most common actions you can do to fix your dryer not turning. Open the top of the dryer by unclipping the metal clips, holding the lid down and tilting the cover back. The belt should loop around the drum. Undo the belt from the drum and hooks. Use the replacement belt to loop back around the drum and through the hooks and pulley of the motor. 

Checking The Drum Rollers

The drum rollers are located at the back of the dryer and help it to turn. The drum rollers should rotate freely on their own. Undo the belt around the dryer drum and try to turn the dryer. If the dryer doesn’t spin, check to see if the drum rollers turn. If you have worn drum rollers or broken drum rollers, you will need to replace them. 

Replace The Drum Glides

The drum glides around the edge of the dryer drum. If they are worn out, you will hear a grinding sound like plastic on metal. If the glides are left to wear out for long enough, they may even cause the dryer to stop spinning. Removing the glide can be done by popping them off the holes that the plastic is in and then replacing the glide strip with new padding. 

Why FIX Appliances CA is the Best Appliance Repair Service

Fixing the dryer, not spinning, can take much time to diagnose. Even with the idea of what is wrong, you must remove the lid and move the appliance to an open location to work on it. This could cause harm to the machine and even injury to yourself. Leaving the job to the professionals at FIX Appliances CA takes the guesswork out of appliance repair and makes things much easier for you. 

Our company comprises a team of factory-certified technicians with over 15 years of experience. We can assess your appliance problem quickly and offer repair or replacement options to get your appliance working in top condition again. 

Over our years of experience and service, homeowners, managers of businesses, and restaurant owners have chosen FIX Appliances CA for the following reasons: 

  • Work with you. Our team is courteous and punctual. We set an appointment time that will work for you, and stick to it. 
  • Free estimate call. When you call us, you can be sure that we will answer any service call with a free estimate. 
  • Certified professional technicians. Our technicians all have years of experience and have gone through rigorous TSSA certification training so that they can offer you the best service possible. 

For more than 18 years, we’ve proudly held a reputation as one of the most reliable names in appliance repair in Toronto and the Greater Toronto Area (GTA). Our unwavering commitment to excellence speaks for itself, and we’re poised to assist you at your convenience. Whether you prefer to call us at 888-242-0777 or use our online service request form, the choice is yours. If your dryer is experiencing issues such as failing to start or not spinning, there’s no need to delay – contact us today!

Date of page creation: May 20, 2020

Page update date: April 09, 2024


What Our Customers Say About Us

Discover how Fix Appliances maintains a 5-star service record since day one.

I requested online a technician, and I was promptly contacted by phone. The technician came home exactly at the scheduled date/time. Estimate of the job to be done was promptly delivered to my email. After I approved the estimate, I was contacted again by phone to confirm date/time. The same technician (Name: DIMA) came again, at the scheduled date/time. Dima provided a top-notch professional service, taking care of "FIX APPLIANCES" procedures, and delivered an excellent job. I will gladly recommend both FIX APPLIANCES and DIMA as your technician!

rating  luis h., Toronto
luis h., Toronto
February 20, 2024

Dima was very knowledgeable and a good worker. Explanation of what was not working and why some parts had to be replaced. Dryer sound and how it now works hasn’t been this good for a while. Same day service was great. Thanks, fix appliance and Dima!

rating  acaughlin, Barrie
acaughlin, Barrie
February 16, 2024

FAQ: Top Frequently Asked Questions

The most common causes for a dryer that doesn't spin include worn-out drum rollers, a broken drive belt, worn-out roller axles, worn-out drum glides, and worn-out drum bearings.
Some of the easiest actions to fix a dryer not spinning include checking the power source, replacing the drive belt, checking the drum rollers, and replacing the drum glides. These are practical steps that our experienced professionals recommend.
FIX Appliances CA is the best choice for appliance repair because we have over 15 years of experience with a team of factory-certified technicians. We offer free estimate calls, prioritize your convenience, and have well-trained professionals for top-notch service.
If your dryer is not spinning, it's a matter of concern because it can lead to uneven drying, potential fire hazards, or damage to your clothes. To address this issue, you can contact FIX Appliances CA for expert assistance in troubleshooting and fixing the problem.
You can easily reach FIX Appliances CA by calling us at 888-242-0777 or using our online service request form. We are dedicated to providing prompt and reliable appliance repair services in Toronto and the Greater Toronto Area, so don't hesitate to contact us if your dryer is experiencing issues.

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