Decoding Samsung Washing Machine Error Codes of 3E Group: 3E, 3E1, 3E2, 3E3, 3E4 (EA, EB)

Technically Reviewed by Oleg Chudnovski, CEO on Feb 04, 2025 | Written by Fix Appliances CA Editorial Contributors

Samsung washing machines are known for their reliability, but like any appliance, they may experience occasional issues. This guide is designed to help you understand and resolve very common motor-related error codes in Samsung appliance washers such as 3E, 3E1, 3E2, 3E3, and 3E4 (EA, EB). We will explain why these errors occur, which components are involved, and how to fix them effectively.

When Do These Codes Occur?

The 3E group error codes typically signal problems with the motor or its associated systems. Based on our 18+ years of experience at Spark Service PRO, let’s look at all the common reasons below:

• Motor malfunction
• Wiring issues
• Communication problems between the motor and the control board

You can better diagnose and resolve the issue by identifying which error corresponds to which component.

Which Parts are Responsible for Each Error Code?

Table: Samsung Washing Machine Error Codes and Corresponding Components

How to Fix Each Error Code of Group 3E

Even though the 3E codes are related, each has its own recommended troubleshooting steps:

3E, 3E1 Error Codes:

1. Motor Check:
   • Listen for unusual sounds from the motor.
   • If the motor is damaged, professional repair or replacement may be needed.
2. Wiring Inspection:
   • Inspect the wiring for visible signs of wear.
   • Replace any damaged wires.
3. Control Board Examination:
   • Examine the control board for potential issues.
   • If necessary, consult a technician to diagnose and replace the control board.

3E2 Error Code:

1. Motor Inspection:
   • Check the motor for blockages or visible damage.
   • Remove any obstructions.
2. Drum Check:
   • Manually rotate the drum to ensure proper alignment.
   • Adjust the drum as necessary.

3E3 Error Code:

1. Hall Sensor Test:
   • Use a multimeter to check if the hall sensor is functioning correctly.
   • Replace it if needed.
2. Motor Evaluation:
   • If the motor is faulty, consider repair or replacement.

3E4 (EA, EB) Error Codes:

1. Motor Communication Check:
   • Inspect the communication circuit between the motor and the control board.
   • Repair or replace damaged components.
2. Wiring Examination:
   • Check for damaged wiring and replace it as needed.

3E Troubleshooting Final Conclusion

You can effectively resolve these Samsung washer issues by understanding what each error code means, identifying the affected components, and following the outlined troubleshooting steps. Performing regular maintenance and promptly addressing error codes can help extend the lifespan of your appliance.

As appliances become more advanced, understanding the specific error codes and their solutions is critical to avoiding costly repairs and extending the lifespan of your machine. At Spark Service PRO, we prioritize empowering homeowners with the knowledge to troubleshoot minor issues while offering expert assistance for more complex repairs.

– Oleg Chudnovski, CEO of Spark Service PRO

If the issue occurs again, you can book a service visit and consult with Samsung’s authorized service technician for more technical support with washing machine repairs.