Decoding Samsung Washing Machine Errors bE2/B2: Causes and Solutions

Technically Reviewed by Olga Larina on May 22, 2025 | Written by Olga Larina

Samsung washers may face error codes that necessitate swift attention for seamless operation. Let's dive into the specifics of the bE2/B2 error codes, understanding when they happen, identifying the responsible parts, and providing practical solutions to address these issues.

When do these codes occur

bE2/B2 Error Codes:

1. Occur When: The bE2/B2 error codes typically take place when there is a problem with the washing machine's control panel or communication between the main control board and the display panel.
2. Possible Causes:
   • Control panel malfunction (the bE2/B2 error code often indicates a problem with the washing machine's control panel, where buttons or electronic components may be malfunctioning). It may be caused by wear and tear on the control panel buttons or electronic failures within the control panel.
   • Electronic glitches affecting communication (the bE2/B2 error may occur due to communication problems between the main control board and the display panel). It may happen because of electronic glitches affecting data transfer or wiring issues in the control panel circuitry.
   • Button Malfunctions (individual buttons on the control panel may be stuck or not responding correctly, contributing to the bE2/B2 error). Possible causes of this are accumulation of dirt, debris, or substances around the buttons or physical damage to the buttons.
3. What parts of the washing machine are responsible for this error code?

Understanding the specific components tied to the error codes is necessary to solve the related problem.

How to fix this problem

bE2/B2 Error Codes:

• Inspect Control Panel and Buttons:
  • Physically examine the control panel and buttons for visible signs of wear, damage, or irregularities.
  • Ensure no buttons are stuck or continuously pressed.
• Clean the Control Panel:
  • Clean the control panel and buttons to remove any dirt, residue, or substances that may interfere with their proper functioning.
  • Use a soft, damp cloth for cleaning and avoid using excessive water.
• Restart the Washing Machine:
  • Power off the washing machine and unplug it from the electrical outlet.
  • Wait for a few minutes before plugging it back in and restarting the machine.
• Check for Firmware Updates:
  • Some errors may be resolved by updating the washing machine's firmware.
  • Check the manufacturer's website for any available firmware updates and follow the instructions for installation.
• Wiring Inspection:
  • Examine the wiring connected to the control panel for visible issues.
  • Ensure all connections are secure and free from corrosion or damage.
  • Repair or replace damaged wiring as needed.
• Button Calibration:
  • Some Samsung washing machines offer the option to recalibrate the buttons.
  • Refer to the user manual for specific instructions on calibrating the control panel buttons.
• Professional Assistance:
  • If the error persists or if there are concerns regarding the control panel, main control board, or electronic components, seek professional assistance.
  • Technicians can conduct a thorough diagnosis and address more complex issues.

Conclusion

The bE2/B2 error codes in Samsung washing machines highlight potential issues with the control panel, electronic communication, or wiring. Going through this guide, you may efficiently solve these. Regular maintenance practices and prompt attention to error codes contribute to the longevity and reliable performance of the washing machine.

If you still have questions - you may contact our technicians.