Navigating Samsung Washing Machine Errors 9E1 and 9E2: Causes and Solutions

Technically Reviewed by Oleg Chudnovski, CEO on Feb 08, 2024 | Written by Oleg Chudnovski, CEO

Samsung washing machines, known for their cutting-edge technology, may occasionally encounter error codes that require attention for seamless operation. Let’s try to explore the specifics of the 9E1 and 9E2 error codes, understanding when they occur, identifying the responsible components, and providing practical solutions to address these issues.

When do these codes take place

9E1 and 9E2 Error Codes:

1. Occur When: The 9E1 and 9E2 error codes typically take place when there is a water supply issue during the washing machine’s operation.
2. Possible Causes:
   • Insufficient water supply (potential causes include low water pressure from the source, partially closed water supply valves, kinks or restrictions in the water supply lines).
   • Water inlet valve problems (potential causes include blockage or debris in the water inlet valve or valve failure due to wear or electrical issues).
   • Water pressure issues (potential causes include sensor failure to accurately detect water pressure or problems with the communication circuit between the sensor and the control board).
3. What parts of the washing machine are responsible for these error codes?

Understanding the specific components tied to each error code is essential for effective diagnosis and resolution.

How to fix these codes

9E1 Error Code:

Check Water Supply:

• Inspect the water supply to the washing machine.
• Ensure an adequate and consistent water flow.

Inspect Water Inlet Valve:

• Examine the water inlet valve for signs of damage or blockage.
• Replace the valve if it is defective.

Verify Water Pressure:

• Check for proper water pressure from the source.
• Adjust the water pressure regulator if needed.

9E2 Error Code:

Examine Water Pressure Sensor:

• Check the water pressure sensor for any malfunctions.
• Replace the sensor if it is faulty.

Inspect Water Inlet Valve:

• Examine the water inlet valve for proper functioning.
• Replace the valve if there are issues with water intake.

Adjust Water Pressure:

• Ensure the water pressure is within the recommended range.
• Adjust the water pressure regulator if necessary.

Run a Test Cycle:

• After addressing the issues, run a test cycle to confirm resolution.
• Monitor the washing machine during the test cycle for any abnormal behavior.

Conclusion

The 9E1 and 9E2 error codes in Samsung washing machines are indicative of water supply problems that can disrupt the normal washing cycle. By following the outlined troubleshooting guide, you can effectively diagnose and resolve issues related to insufficient water supply, faulty water inlet valves, or water pressure irregularities. 

By paying enough attention to your home appliances and having regular maintenance, you may be able to increase the longevity of your appliances. If you are not sure what you have to do – contact a professional.