Diagnosing and Resolving Samsung Washing Machine Error Code 8E

Technically Reviewed by Oleg Chudnovski, CEO on May 22, 2025 | Written by Oleg Chudnovski, CEO

Samsung washing machines, renowned for their technological advancements, may encounter error codes that prompt users to take action for optimal performance. Let's explore why this error occurs and how it can be fixed.

When does this code occur

8E Error Code:

1. Occurs When: The 8E error code typically takes place when there is a motor or motor sensor issue during the washing machine's operation.
2. Possible Causes:
   • Motor malfunction (the 8E error code often occurs due to issues with the washing machine's motor, which is a critical component responsible for driving the drum during the various cycles). Possible causes include motor failure due to wear and tear, overheating of the motor during operation or electrical or mechanical issues affecting motor performance.
   • Motor sensor failure (the motor sensor is responsible for monitoring the motor's performance). Causes of this event may include sensor malfunction due to wear or electronic issues or incorrect readings from the sensor affecting motor control.
   • Wiring issues related to the motor or sensor (problems with the wiring connected to the motor or motor sensor can contribute to the 8E error code). Potential causes of this are loose or disconnected wiring or wiring damage due to wear, rodents, or other factors.
   • Overloading or Imbalance (overloading the washing machine or uneven distribution of clothes can strain the motor and trigger the 8E error code). Potential causes of this include overloading the drum with excessive laundry or uneven distribution of clothes leading to imbalance during the spin cycle.
3. What parts of the washing machine are responsible for this error code?

Understanding the specific components tied to the error code is crucial for effective diagnosis and resolution.

How to solve this problem

8E Error Code:

Inspect the Motor:

• Physically examine the motor for visible signs of damage or irregularities.
• Listen for unusual sounds during the washing machine's operation, which may indicate motor issues.

Check Motor Sensor:

• Inspect the motor sensor for signs of malfunction.
• Test the sensor for proper functioning according to the manufacturer's guidelines.

Examine Wiring and Connections:

• Inspect the wiring connected to the motor and motor sensor for any visible issues.
• Ensure all connections are secure and free from corrosion or damage.

Reset the Washing Machine:

• Power off the washing machine and unplug it from the electrical outlet.
• Wait for a few minutes before plugging it back in and restarting the machine.

Run a Test Cycle:

• After performing the checks and potential fixes, run a test cycle to observe the machine's performance.
• Monitor for any recurrence of the 8E error code.

Professional Assistance:

• If the error persists or if there are concerns regarding the motor, motor sensor, or wiring, seek professional assistance.
• Technicians can conduct a thorough diagnosis and address more complex issues.

Conclusion

The 8E error code in Samsung washing machines signals potential issues with the motor, motor sensor, or related wiring. By following the outlined troubleshooting steps, you can easily diagnose and fix problems, ensuring the optimal functionality of their washing machines. 

Regular maintenance activities and prompt attention to error codes contribute to the longevity and reliable performance of the appliance. In case of demanding professional help - you may contact us.