Error Code F21 on Maytag Washer

Technically Reviewed by Oleg Chudnovski, CEO on Mar 19, 2024 | Written by Fix Appliances CA Editorial Contributors

In this article…

• Error Code F01: EEPROM Error
• Error Code F11: Motor Control Unit Error
• Error Code F20: Water Inlet Problem
• Error Code F21: Long Drain Error
• Error Code F22: Door Lock Error
• Error Code F23: Heater Failure
• Error Code F24: Water Temperature Sensor Error
• Error Code F25: Drive Motor Tachometer Error
• Error Code F26: Door Switch Error
• Error Code F27: Overflow Condition
• Error Code F28: Serial Communication Error
• Error Code F29: Door Unlock Error
• Error Code F30: Dispenser System Error
• Error Code F31: Motor Control Unit Failure
• Error Code F33: Pump Drive System Error
• Error Code rL: Load Inside Drum During Cleaning Washer Cycle

Easy DIY Diagnostics For Fixing Maytag Washer Error Codes from F01 to F33 Including Error Code F21

• “I have a Maytag 2000 (or Maytag 3000 series) washer with error code F21. What is this problem?”
• “What does f21 mean on a Maytag washing machine?”
• “My Maytag washer has an F21 error code.”
• “Maytag front load washer with code F21?”

Sounds familiar?
You are not alone.

Providing a brief overview, error Code F21 on a Maytag Washer usually signals a drainage issue. This could result from a blocked drain hose or pump filter, a malfunctioning drain pump, or too many suds. Make sure the drain hose is clear and correctly positioned for water to flow freely. If the problem persists, it might indicate a faulty pressure switch. Promptly addressing these issues can clear Error Code F21 and return your washer to proper operation.

CLICK to SKIP to Error Code F21

Today’s high-efficiency, front-load washers provide the benefits of increased capacity, reduced water usage, and a faster spin cycle to extract more water for reduced drying time. While you may be confused by the error codes noted on your machine’s front display, this troubleshooting guide can help you diagnose and possibly correct some problems without ever calling a repair professional.

While the details listed below represent error codes for Maytag front-load washers, the majority will be similar for Whirlpool and Kenmore machines. Many major appliance manufacturers have merged or bought out smaller companies, so only a handful remain. Check here to find out who manufactures the appliance brand you currently own.

Use this Quick-Reference Guide to identify the problem and solution for common error codes that appear on the washer console. There is a simple solution in a few cases that you can rectify yourself. If the DIY method doesn’t solve your problem, the detail listed in each section will help your service technician Maytag washing machine repair your washer quickly to save time and money. In addition, keeping up with regular maintenance will help your machine run efficiently longer and experience fewer breakdowns.

Error Code F01: EEPROM Error

(Communication error between the Central Control Unit and the EEPROM.)

Symptoms:

• The washer won’t run or stop working mid-cycle.

Possible Causes and Action:

A power surge/interruption may cause this error.

1. Disconnect the washing machine from the power source for two minutes to initiate a reset.
2. After clearing the code, initiate the cycle anew by pressing the POWER button once.

If the Code Persists, contact a service professional. Tell your technician the error code # and to check the pump drive, main relays and CCU board.

Error Code F11: Motor Control Unit Error

Symptoms:

• If a malfunction arises during high-speed spin, the door unlocks after 3 minutes.

Possible Causes and Action:

Possible problem with the Motor Control Unit and voltage regulator.

1. Attempt to eliminate the code by pressing the PAUSE/CANCEL button twice.
2. If the code remains, you’ll need to contact a service professional. The technician may need to replace the MCU Board.

Error Code F20: Water Inlet Problem

(The pressure switch doesn’t activate after 6 minutes.)

Symptoms:

• The washing machine stops at the beginning of the cycle.
• The door stays locked.
• Little or no water inside the washer.

Possible Causes and Action:

No water or insufficient water supply.

If there is no water in the unit:

1. Ensure that both the hot and cold water taps are fully opened.
2. Ensure the washer’s hot and cold water lines are free from kinks. You can also unscrew the faucet lines to ensure filter screens are not plugged.
3. Re-attach the water lines and try to restart the cycle again.

In case there is water inside the unit:

1. Press the PAUSE/CANCEL button twice to clear the display and drain the water from the machine. This will unlock the door, allowing you to remove damp clothing.
2. Examine water hoses for leaks by running your hand along the length of the hose. If there is moisture, consider replacing the hoses or connections.

If there are no visible hose problems, contact a service technician. This error code may indicate a problem with the pressure switch, drain pump, or Central Control Unit.

Error Code F21: Long Drain Error

(If drain time takes longer than 8 minutes, the water valves will turn off.)

Symptoms:

• The washing machine stops mid-cycle.
• The door stays locked.
• The washing machine won’t drain the water out.

Possible Causes and Action:

Possible drain problem.

1. Switch on the washer to confirm the pump is functioning.
2. Inspect the drain hose to ensure it is not clogged or twisted.
3. Unplug the washer or disconnect the power.
4. Examine the pump’s electrical connections and make sure the pump is operational.
5. Check the drain pump filter for any foreign objects.
6. Plug in the washer or reconnect the power.
7. Choose the cycle again and press START.

If the Code Persists, unplug the washer, disconnect the power, and seek assistance from a service professional to replace the pump.

Error Code F22: Door Lock Error

(Code will appear after six failed attempts to lock the door.)

Symptoms:

• The door switch/lock unit fails to operate properly.

Possible Causes and Action:

The door lock mechanism is damaged or detached from the door.

1. Unplug the washer or disconnect the power to clear the code for one minute.
2. Inspect the door switch/lock unit for any indications of breakage or missing screws.
3. Plug in the washer or restore the power.
4. Re-select the cycle and press START.

If the Code Persists, run unplug the washer, disconnect the power, and contact a Maytag appliance repair service professional to replace the door switch/lock unit or CCU board.

Error Code F23: Heater Failure

Symptoms:

It takes too long to heat or doesn’t heat at all.

Possible Causes and Action:

Possible heater problem.

• Unplug the washer or disconnect the power for one minute to reset.

If Code Persists, you must contact the service professional to replace the heater.

Error Code F24: Water Temperature Sensor Error

Symptoms:

• Water is not heating properly during the heating stage of the WASH cycle.

Possible Causes and Action:

Possible water temperature sensor problem.

• Unplug the washer or disconnect the power for one minute to reset.

A certified service professional should replace the water temperature sensor if the Code Persists.

Error Code F25: Drive Motor Tachometer Error

Symptoms:

• The machine shuts down during high-speed spin.

Possible Causes and Action:

The machine does not recognize the motor speed.

1. Unplug the washer and pull the washer away from the wall.
2. Make sure all shipping materials have been removed. The manufacturer will secure the machine with bolts, spacers, tape, and cables to keep the washer from moving during shipping. Any leftover materials will impede the drive motor from operating properly.
3. Once you’ve removed the obstruction(s), reconnect the power, and restart the cycle.

If the Code Persists, unplug the washer, disconnect the power, and contact the service professional to replace the drive motor tachometer.

Error Code F26: Door Switch Error

Symptoms:

• Error code appears after an operation.

Possible Causes and Action:

A safety feature on the washer door will alert you to a potential door problem if it hasn’t been opened for three or more consecutive cycles or if the door isn’t closed properly.

1. Open and close the door OR push it to ensure it’s completely closed.
2. Press PAUSE/CANCEL to reset the code.
3. Restart the cycle.

If the Code Persists, the door switch may need replacement by a service professional.

Error Code F27: Overflow Condition

Symptoms:

• The door won’t unlock and the drain pump continues to run.

Possible Causes and Action:

Problem with the overflow contact.

1. Disconnect power to the washer.
2. Turn off both hot and cold water faucets.
3. Make sure the drain hose is free from kinks and obstructions.
4. Clean the drain pump filter.
5. Plug-in the washer.
6. Try to restart the machine.

If Code Persists, a service call will be needed to replace the overflow contact on the pressure switch.

Error Code F28: Serial Communication Error

Symptoms:

• The washer doesn’t respond to commands.

Possible Causes and Action:

A problem with the main circuit boards (CCU and MCU.)

1. Check that the washer is plugged in. If so, unplug for one minute to reset the code.
2. Select any cycle and press START.

If Code Persists, this will be a job for a service professional. Tell the technician which code you received. It may require a replacement of the MCU or CCU. The MCU may also be mounted incorrectly.

Error Code F29: Door Unlock Error

Symptoms:

• The door will not unlock.

Possible Causes and Action:

The door lock mechanism is broken.

1. Check the door switch/lock unit for foreign objects.
2. Unplug the washer or disconnect the power for one minute.
3. Re-select the cycle and press START.

NOTE: The door can be manually unlocked by:

1. Unplug washer.
2. Remove the lower kick panel.
3. The door lock is located just up inside the front of the machine.
4. Pull gently on a teardrop-shaped tab on the bottom of the door until you hear a click.
5. The lock should now be released so you can open the door.

A service technician must replace the door switch/lock mechanism if the Code Persists.

Error Code F30: Dispenser System Error

Symptoms:

• The dispenser motor will not position properly.

Possible Causes and Action:

The dispenser motor is malfunctioning.

1. Try to reset the code by unplugging the washer for one minute.
2. Re-select the cycle and press START.

If the Code Persists, you must call service to replace the dispenser motor.

Error Code F31: Motor Control Unit Failure

Symptoms:

• The washer shut down or will not operate.

Possible Causes and Action:

The washer is overheating.

1. Ensure the washer has proper ventilation and is not located too close to a heat source.
2. Unplug the washer and reset the code.
3. Try to START again.

If the Code Persists, run unplug the washer, disconnect the power, and contact the service professional to replace the MCU.

Error Code F33: Pump Drive System Error

Symptoms:

• The washer does not fill with water properly.

Possible Causes and Action:

• The connection between the pump and the Central Control Unit is lost.
• This should only be handled by a service professional. The pump will need to be replaced.

Error Code rL: Load Inside Drum During Cleaning Washer Cycle

Symptoms:

• The washer shuts down at the start of the CLEANING WASHER cycle.

Possible Causes and Action:

Clothing is still in the washer (detected by weight).

1. Unplug the washer or disconnect the power.
2. Remove clothes from the drum. Start the cycle again.
3. Reconnect power.
4. Re-select the CLEANING cycle and press START.

If the Code Persists, unplug the washer, disconnect the power, and contact the service professional to replace the pump.

If, after troubleshooting the error codes noted on your washer, you’ve determined that it requires professional expertise, contact us toll-free: 1-888-242-0777. Schedule an appointment with our experts in your city Ottawa or Hamilton appliance repair, for example, and we will answer all your questions regarding  Maytag appliance repair.

Fix Appliances CA Can Solve Maytag Washing Machine Problem Issues?

Fix Appliances CA has approximately 20 years of experience in Maytag washing machine repair, installation and maintenance. We helped thousands of our customers and received positive reviews on solving problem issues with the laundry machines. Experts at Fix Appliances CA constantly improve their skills and can cope with any problems, even with the latest Maytag or Whirlpool models. Our qualified specialists are always prepared to provide you with the best Maytag watching machine maintenance and repair service with no delay. Our washer repair experts will properly diagnose and provide appliance repair service for your appliance.

Our customer representative support team is at your service seven days a week to answer your questions and make an appointment with Maytag repairmen around your schedule. Don’t hesitate to contact us by phone at 888-242-0777 or online now! Our services are available in Barrie, Hamilton, Oshawa,  Toronto and other GTA areas.