Fixing Samsung Washing Machine Error Code 5E (E2)

Technically Reviewed by Oleg Chudnovski, CEO on Feb 08, 2024 | Written by Oleg Chudnovski, CEO

Samsung washing machines, known for their innovative technology, may encounter error codes that require your attention. Let’s dive into the specifics of the 5E (E2) error code, understanding when it occurs, identifying the responsible components, and providing practical solutions to address these issues.

What are precauses for this type of error

5E (E2) Error Code:

1. Occurs When: The 5E (E2) error code typically occurs during the washing machine’s draining process.
2. Possible Causes:
   • Drainage system blockage (one of the primary causes of the 5E (E2) error code is a blockage in the drainage system). Causes of this event may be accumulation of lint, debris, or foreign objects in the drainage hose or obstructions in the drainage filter impeding water flow.
   • Pump or impeller issues (the washing machine relies on a pump to drain water during the cycle). Causes of this may be stuck or damaged impeller within the pump or mechanical or electrical problems with the pump.
   • Water level sensor malfunction (the water level sensor plays a crucial role in detecting water levels within the washing machine). Its precauses may be sensor failure to accurately detect water levels or issues with the communication circuit between the sensor and the control board.
3. What parts of the washing machine are responsible for this error code?

Understanding the specific components tied to the error code is crucial for effective diagnosis and resolution of the washer.

Ways of solution

5E (E2) Error Code:

Check for Drainage Blockages:

• Inspect the drainage hose and filter for any debris or foreign objects.
• Clear any blockages hindering water flow.

Examine the Drain Pump and Impeller:

• Manually rotate the pump impeller to check for obstructions.
• If the impeller is stuck or damaged, consider replacing the pump.

Verify Water Level Sensor:

• Check the water level sensor for proper functioning.
• Replace the sensor if it is faulty and unable to accurately detect water levels.

Inspect the Drainage System:

• Ensure the drainage hose is properly connected without kinks.
• Inspect the entire drainage system for leaks or loose connections.

Run a Test Cycle:

• After addressing the issues, run a test cycle to confirm resolution.
• Monitor the washing machine for any signs of abnormal behavior during the draining process.

Conclusion

The 5E (E2) error code in Samsung washing machines is indicative of drainage issues that can disrupt the normal operation of the appliance. By following the outlined troubleshooting steps, you can effectively detect and resolve problems related to drainage system blockages, pump or impeller malfunctions, or water level sensor issues. 

Regular maintenance practices and prompt attention to these error codes contribute to the overall performance and longevity of the Samsung washer.

You may always ask for professional help, if you are not sure what to do.