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Licensed technicians with over 15 years of experience

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Fully certified in gas appliances & repairs

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Each repair is covered by service and parts warranty*

Fixing A Fridge That Is Not Dispensing Water

Is your fridge dispensing water? If not, don’t give up. This article will give you information that will help you easily troubleshoot your fridge. It’s understandable that when your fridge is not dispensing water, you may become upset and you may want to give up especially if you don’t know what to do. However, before you give up if at all you want to, try the following and see if the problem will be solved.

Various parts of a fridge may cause it to stop dispensing water. So before you contact a fridge repairs’ service provider, you need to first know what part you need to repair. The problem may have been caused by just one part or more. Thus, it’s advisable to do a thorough check up.

The Water And Ice Filter

If it’s equipped well, the water and ice filter removes contaminants and any debris from the water which might have remained even after doing a local water treatment. Majority of these filters are made of carbon and contain fabric filter. After some time, the filter may be restricted and hence stop or reduce the amount of water flowing into the dispenser. Although many manufacturers suggest that a replacement should be done at least once every six months, the conditions of local water may necessitate frequent replacements. The filter is normally situated in the fresh food compartment of the fridge.

Refrigerator Repair

The Water Inlet Valve

This valve is operated by a solenoid, and when activated, it supplies water to the dispenser. It’s located at the rear end of the access panel at the bottom rear side of the fridge. When you select water at the dispenser control panel, a line voltage is provided to the water inlet valve solenoid to allow water to flow. Make sure in the valve there is enough pressure and that in the outlet or inlet tubing there are no restrictions and the inlet screen is not plugged in. Use a multi-meter to investigate the power in the solenoid terminals. This should be conducted by a qualified person because it’s done on live voltage.

Actuator Of The Water Dispenser

This is a mechanical part whose function is to activate the micro switch of the dispenser. It’s usually a lever made of plastic which pivots when depressed by your glass of water. It can also be covered using the soft plastic pad. To be sure the actuator performs its work properly; remove the cover of the control panel. Check the actuator pivot, its housing bracket, and its switch mounting bracket. If any of these parts is not working properly, you will need to undertake fridge repairs by replacing the faulty parts.

The Micro Switch

The work of this part is to supply power to the water inlet valve solenoid. To access the switch, you will need to disconnect the fridge from power and remove the cover of the control panel.

The Dispenser Control Board

Several refrigerator models have an electronic control which supplies power to the valve. If you have found that the water inlet valve is not receiving power and the actuator and the switch are functioning properly, then you may need to contact a fridge repair technician of the defective electronic control.

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What Our Customers Say About Us

Discover how Fix Appliances maintains a 5-star service record since day one.

Our 7 year old Whirlpool fridge would not defrost anymore and was icing up on a regular basis. I had a pleasant conversation with the agent that answered my call for service and was provided an appointment time the next day between 11 and 1. Oleg arrived at 10:30(early is much better then late!). He was very polite and knowledgeable and explained to me in detail what he suspected the issue to be, how he would test the items first to confirm what needed replacing(defrost timer,defrost heater assembly) and clearly advised me of what the cost would be. He had the parts needed with him and with my go ahead was able to repair our fridge within the hour explaining to me what he was doing and showing me what he was doing all along which I appreciated.. As it turned out it needed a new control board which was the most expensive part, but his price was more then reasonable and lower then what we were expecting! Our fridge is now working A1 again for which we are thankful. I would not hesitate in recommending this company to friends or family and would also reach out to them if we ever have any issues in the future. Thank you Oleg...you were great!

Happy C. Wasaga Beach, ON, Whirlpool Fridge Repair

Fix Appliances more than fulfilled our needs with our two appliance problems. From our initial response and appointment setup with Diane, through to the two visits for the repairs with Oleg; the experience was professional,on time, work performed as to the initial diagnosis and dollar estimate --resulting in a very satisfied customer. One that will be recommending Fix Appliances whenever an opportunity arises.Thanks so much again to Diane and Oleg John and Jan O'Brien

johnob, Collingwood, ON, First was a dryer fix then a new ice maker


Service Area

FIX Appliances CA is located in Barrie and Bradford, Ontario, and our local refrigerator repair technicians cover Simcoe County, Toronto and GTA areas. Check the map to confirm the service area nearest to your city or town.

Refrigerator Brands We Service

Samsung, Whirlpool, Maytag, Amana, Frigidaire, KitchenAidKenmore, and more brand name fridges. 

Common Questions About Refrigerators

Will a refrigerator work in my garage?

Yes, but it’s risky during cold seasons when the temperature drops below 10 degrees Celsius (50 degrees Fahrenheit.) Frigid temperatures can cause the compressor oil to thicken and stop working.

Why does my refrigerator run so often?

This can be caused from dirty condenser coils, inadequate air flow from the appliance being too close to the wall, or the door is not sealing properly.

What’s the proper method to dispose of my old refrigerator?

Environmental and safety laws make it illegal to dispose of a refrigerator that still has refrigerant in it. Contact a licensed professional or appliance repair service to properly dispose of the unit.

What’s the typical lifespan of a refrigerator?

With proper maintenance, a refrigerator can be expected to last 14 to 17 years.

Refrigerator Maintenance Tips

Tip #1 – Clean condenser coils

Large, radiator-type coils are located at the back or bottom of your refrigerator. They remove heat from the appliance but are less efficient when dust and dirt accumulate on them. Vacuum them off twice a year.

Tip #2 – Clean and replace door seals

Wipe down the gaskets around the refrigerator and freezer doors to keep them sealing tightly. Replace loose or torn door seals to save energy and keep your food cold.

Tip #3 – Wipe down the interior and exterior

Use an all-purpose cleaner to remove crumbs and spills on inside shelves and walls. Special cleaning wipes are available to safely remove fingerprints from exterior stainless-steel doors and handles.

Tip #4 – Use a deodorizer to remove odors

To keep your refrigerator smelling fresh, place a specially designed refrigerator deodorizer inside the unit. It will eliminate food odors for up to six months.

Tip #5 – Change the filters

To keep ice cubes and water tasting fresh, replace the ice maker and water dispenser filters every six months.

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