Appliance Repair in Ottawa

7 or 8 year old dryer. Heat element stopped working. Service tech was great. Had the part on the truck. Cleaned up after himself. Perfect.

The technician they sent was wonderful he explained everything clearly and didn't start anything until he knew I understood what was wrong and how he was going to repair it.

Highly recommend! Prompt and professional service from booking to end. Denys was very professional and helpful in explaining what needed to be done. Great value for work done and highly trustworthy.

Quick reliable service, both with initial appt and follow up. Same repairman both appts. Good communication.

Dima was very knowledgeable and a good worker. Explanation of what was not working and why some parts had to be replaced. Dryer sound and how it now works hasn’t been this good for a while. Same day service was great. Thanks, fix appliance and Dima!

Very happy with the service, Denis is very professional and try is best to satisfy the customer. I will call these company again. Customer service very responsive as well. Perfect team.

We recently moved into a new home and the washer was clogged and wouldn't drain properly. I called Fix Appliances on Friday night and someone was able to come the next day. The technician, Dima, was great he came prepared with the parts for our washer. We needed to replace the drain pump motor in the washer and after explaining to us what work was needed, Dima worked quickly, was tidy and very friendly. All in all we got our washer fixed less than 24 hours after we called, I was very impressed with the company and with Dima. I will definitely be going to them if I have any other appliance issues in the future.

Our washing machine was filling with water as a result of a water valve inlet issue. Dima was quick to diagnose this issue and was able to repair a few days later when part was available. He was professional, courteous, diligent and worked in a very timely fashion. Thanks!!

I was very satisfied with the customer service and professionalism of this company. They came out within 24 hours, had the part on hand and replaced and had my washing machine up and running within 2 hours. Denys was our Technician and was very friendly and knowledgeable.

I have a washer that is less than three years old purchased from Sears which subsequently went out of business. This ended my warranty. It was great relief to be able to get online and find fixappliances as an alternative. Dima was my repair man and quickly found the cause of my washer leak. He was very clear on communicating the cause of the problem and my alternative for either repair or replacement. I would certainly use his services again for appliance repair.

Initially started with the e-mail. Few minutes later company called me to fix the appointment. Couple of hours later we’ll mannered young man called Ilia showed up and fixed my washing machine in less than 45 minutes . I had spinning problem. Everything happened within few hours. Wow... Excellent service. Knowledgeable technician. What else we customers need more than this. I am very satisfied. Will recommend to my friends and family without doubt.

Great job. Dmitri is the best technician ever! He is not just troubleshooting by checklist, he knows how machine works and goes from there. Highly recommend.

I requested online a technician, and I was promptly contacted by phone. The technician came home exactly at the scheduled date/time. Estimate of the job to be done was promptly delivered to my email. After I approved the estimate, I was contacted again by phone to confirm date/time. The same technician (Name: DIMA) came again, at the scheduled date/time. Dima provided a top-notch professional service, taking care of "FIX APPLIANCES" procedures, and delivered an excellent job. I will gladly recommend both FIX APPLIANCES and DIMA as your technician!

Best work, best technician, very nice and professional, everything good, we are very happy!!! Thanks a lot!!!

Dina was wonderful. He finished the work two days before he said he would. He cleaned after himself. And he liked my dog!

Dima, the technician assigned to repair my washing machine, was very professional: He inspected the machine thoroughly and diagnosed the problem fast.400. After giving me a quote for the parts and work, he fixed the problem by replacing the heating sensor. It was all done very efficiently. Dima was very punctual, courteous and knowledgable. Thank you very much! I would definitely recommend your company to friends and family.

The installer, Dima, was very professional. He gave us the cost of labour, cost of the part and length of time to repair. We would highly recommend him.

Great job. Dmitri is the best technician ever! He is not just troubleshooting by checklist, he knows how machine works and goes from there. Highly recommend.

I requested online a technician, and I was promptly contacted by phone. The technician came home exactly at the scheduled date/time. Estimate of the job to be done was promptly delivered to my email. After I approved the estimate, I was contacted again by phone to confirm date/time. The same technician (Name: DIMA) came again, at the scheduled date/time. Dima provided a top-notch professional service, taking care of "FIX APPLIANCES" procedures, and delivered an excellent job. I will gladly recommend both FIX APPLIANCES and DIMA as your technician!

Best work, best technician, very nice and professional, everything good, we are very happy!!! Thanks a lot!!!

Dina was wonderful. He finished the work two days before he said he would. He cleaned after himself. And he liked my dog!

Dima, the technician assigned to repair my washing machine, was very professional: He inspected the machine thoroughly and diagnosed the problem fast.400. After giving me a quote for the parts and work, he fixed the problem by replacing the heating sensor. It was all done very efficiently. Dima was very punctual, courteous and knowledgable. Thank you very much! I would definitely recommend your company to friends and family.

The installer, Dima, was very professional. He gave us the cost of labour, cost of the part and length of time to repair. We would highly recommend him.

He explained to me what the problem was. Mr. Dima was friendly and he fixed the washing machine fast.

Dima was very professional. He diagnosed the issue, fixed it, and explained how to prevent it from happening again.

Our front loading washing machine was not draining water properly and took extra spin cycles to clear it out. We called Fix Appliances and they were excellent to deal with. We got a call back over the weekend to book the appointment and they followed up just before to confirm. Dima was the technician and was very knowledgeable. He walked us through his analysis and what he found and outlined options for the repair. We ended up replacing the pump since we had everything open and we really don't want to have the machine dumped in a landfill needlessly. Dima was great to deal with-tidy, explained all the options. Would certainly recommend and call back for other appliance needs.

The technician repaired our 8 year old Kenmore washing machine-- it was not draining water.. He made recommendations, and explained on the repair. He suggested and moved the machine a little closer to drainage attached to the utility sink and told us to only use the manufacture hose and remove the extension that caused the issue. And he explained that the machine will be much more healthier. He also adjusted the feet so that the machine remains stable during the spinning.

I was extremely satisfied with the service Denis provided. He explained the charging process and the warranty process. He explained what he thought might be the problem and gave me my options before he proceeded. Once he took the dryer apart he showed me what caused the issue and gave me time to take pics. I was very impressed with his professionalism.. I will definitely tell my friends and family.

We have a Frigidaire front loading washing machine which has served us well for the past 4 years. We started to notice that the door would not lock properly and as a result the inner drum would not rotate. We called a guy to come check it out and he told us that we would need to replace the door lock and water pump. Based on the price of the parts and labour, we were instructed to purchase a new machine (it wouldn't make sense fixing it). I wasn't content with the initial diagnosis, so I decided to get a second opinion. I had a friend who has used the services of Fix Appliances on a number of occasions and he said they were good. I called them to schedule an appointment and I had Sasha come by the house the next day. He did a thorough check of the washing machine and once complete, he said that I will definitely need a new door lock BUT the pump may not be necessary (potential savings!). It was difficult to diagnosis any further since it would not lock properly and he didn't have the part(s) with him. He also provided me with the best and worst case scenario in terms of cost. He then proceeded to order the parts and told me a 2nd visit would be necessary. Sasha came back 6 days later with the parts, installed the door lock and performed another thorough check. Once the door lock was installed he said that was the issue the whole time and the pump wasn't required. I saved approximately $150 (that was just for one part...SMH!) and the machine machine works great. Sasha is detailed oriented and very knowledgeable. I will definitely use their services again!

Dima was great. The washing machine was not easy to fix, due to being in a tight space. He figured out how to work around it and got the job done quickly and efficiently. Will call them in the future if needed.